Re: HP Officejet 5610 All-in-one Installation trouble
I used the live chat feature on HP's website. They guy I talked to reminded me very simply that the disk I was using to try and install the printer software did not support Windows Vista, which i what my computer is operating. He gave me a website and I downloaded and installed the Vista version of the printer software. I works perfect now!
(I'm sorry I can't remember the software, but live chat is great and they should be able to give it to you right away if you ask for it. Or you could always google it)
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it's sure that the hp j4580 entries are still existing in the computer
if the installation was done with the cd-rom then please do the following steps:
insert the cd-rom into the computer
do not auto-run the cd
go to the hp cd icon in my computer
right click on cd icon
then click on open
then look for folder named util
under util right click and open folder ccc
then under ccc you will look for a file l3 uninstall or uninstall.l3
right click on it and click on open
then disconnect the usb cable from the printer(in case it is a wired installation)
go on selecting the files that the uninstaller will show
then do not restart
then go to the control panel
go to add or remove programs
remove the hp softwares if exists(hp j4580 required software,hp solution centre,hp imaging device,hp customer participation program,shop for hp supplies,etc.. )
then go the start icon
go to the run option
then registry opens up
click on h-key local machine
then select hp printer entires that are highlighted
then delete them from the registry
restart the computer
then download the fresh version of j4580 from hp.com
then install the software
the issue will be resolved
for a software download install:
go to the folder where the downloaded version is saved
then right click on the software and click on `run
then close the folder
then go the temp folder
by writing the command in the run box
then look for a folder that starts with the name"7z........."
open that folder then look for util folder
then the steps mentioned above will be done
please try this and the issue will be resolved
if the issue remains unresolved
please revert back
You can download the required installation drivers and software from
manufacturer's site by clicking this link
On the page which opens, select your operating system to download the
appropriate drivers and software.
Hope this solves your problem. Thanks.
You can recive fax .
start>steeting>printers and Fax> Setup Fax.You need windows XP CD for this Fax installation.IF manufacturer given software u r not need to install again.Just review the fax configuration by rigt click on fax icon then go to properties.
IF it helps pls RATE ME
Please let me know if you have Windows Vista on the new computer and you are putting the Installation Cd to install the printer on the computer.
Please check if Windows Vista written on the CD. If not no problem. Plug the usb cable to the computer and connect printer. Wait while you get the message that the device is ready to use.
Now try printing abd it will work fine.
If it is still not getting installed.....Go to Add/Remove programs and uninstall the drivers for the Printer "Deskjets and Officejet" or anything like that. Then try installing. The issue will be resolved.