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Our machine is brand new. Hot water works on heavy duty only cold does not work at all. water lines are both on and brand new. No blockage in the lines going to the machine. How do we check the lines inside the machine?
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This is an indication that the solenoid on the cold water valve is bad. Or the cold water valve is plugged. If you can get to the valves, use a meter to check the solenoid OR the power to the solenoid. That will tell you if it is bad. If you dont have a meter, switch the wires from one solenoid to the other and see if it fills
Hi, This is a common question we face daily. Certain washing machines allow hot water to enter only during certain cycles. Others allow hot and cold to enter intermittently. Consult your owner's manual to be absolutely sure about this. If you're sure the machine isn't working the way it used to--or should--try these tests: Is the hot water turned on? If not, turn it on. Is the washer getting cold water but no hot water? If so, check to see if the control panel settings are correct. Thanks for writing to Fixya.com and I am Aparajita. I will be assisting you today.
On an older model washer, you probably have a bad water valve. (hot water solenoid coil electrically " open ") Newer models, now there's a can of worms. Some models use thermistatically controled water valves to limit water temps, so you may not be able to get true hot water. Also, if you are checking the temp as the machine fills, some models will only fill with cold if the lid is open. (safety feature) The only way to see what is really going on is to fill the machine with cold and use a thermometer to check the water temp, then, pump that out and fill (with the lid closed) with hot and check to see if that temp is higher. As stated previously, water temp may not really be " HOT " but may be warmer than " COLD ". That may be as good as you will be able to do, as all manufacturers are trying to reduce energy consumption. Thank your government.
The cold water inlet line is either clogged (it has a filter screen in it) or the cold-water solenoid valve is malfunctioning.
Remove cold water line, check for obstruction -- if no success, inspect electrical connections on solenoid valve (where the cold water line attaches to the back of the machine). If valve is getting current, take it apart and clean it. If that doesn't work, replace the solenoid valve.
Make sure the screen is clean.. Turn water suply off . Remove the hose from the back of your washer.look inside the blue plastic pice the line conects to there should be a screen to filter lime and dirt. Make sure it is clean.
should you select a 40* wash it would not be right if the machine filled with hot water, as the water in the house tank is a lot more than 40* ( around 65* i think?) this would just damage the clothes and i am sure you would just complain again at that.
if the machine works fine then there is no problem
if it doesn't empty check the pump for blockages or just not working electrically, or check cold water supply to machine, or the cold water solenoid, this may also be faulty
hope you can find what you need starting from the above, if i have helped please rate me
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