Question about Epson Expression 1680 Professional Flatbed Scanner

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Communication with scanner

Quite regularly (in one out of three scans), the scanner stops before the scan is finished and a dialogue box comes up that says: 'Could not communicate with scanner etc.' I've installed the latest driver, bought a new device cable that shows (with a little blue light) that the connection is working and it still happens. What can I do to solve the problem?

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  • Epson Master
  • 2,794 Answers

You could take it apart and see if you can lubricate the shaft the the scanner sits on with some vasoline. If that doesn't it could be that the stepper motor that controls the scanner is going bad in it.

Posted on Jul 18, 2008

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Simply how to use the scanner which does not come with instructions. Many t hanks for your assistance


  • Click Settings > Scan Settings > Button Settings at the bottom of the left pane.

  • Click the Scan Picture Button tab. Under "Scan to" select the program you would like to edit the image with after the scan is finished.
  • Repeat step 2 for the Scan Button, the Scan Document Button and Scan Film Button. Select the program you would like to use to open each type of scan, or select "Save to File" and the desired file type. Select your preferences under the Document or Picture menus based on the type of image or document you will scan most often using this button. Ensure that the "Show Preview" check box is checked for each button type. Click "OK."
  • Place your document or picture on the glass. If scanning film, place the 35 mm negative or slide in the special adapter provided by HP. Select the Scan Picture, Document or Film button depending on what you are scanning. Select the Make Copies button to copy the document or picture directly. Click "Scan" and then "OK" to see the scan preview.
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    I cannot scan


    If you on windows xp, go to My Computer and in the list of drives and devices you will see your scanner icon. Double click to open the scanner dialogue box. From there simply follow the instructions to complete your scan.

    If you are on windows Vista, go to start/all programs/windows photo gallery. When it opens click on file/import from scanner or camera. The dialogue opens for you to select your scanner. The scanner dialogue box opens and simply follow the instructions to complete your scan.

    Good luck & God bless!

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    I own a brother mfc 7840W and want to scan to a word file then convert it to a pdf how would I do this?


    hello there


    first thing, scan the document and when you typed the filename below that box is option, you can select what extension name you want to that file select pdf and click save. be sure you have pdf reader or acrobat reader etc..


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    Normally just use it./ After so many uses the scanner driver will automatically conduct a recalibration.
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