Question about Fujitsu fi-5120C

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Pdf automatically opens, then system just hangs

I am scanning to pdf and am able to create and save the files. Periodically, the system will suddenly start opening adobe (previewing document) after I close the Scandall21 program, and have named the file. If Adobe program opens, then the system just hangs, and the file does not save.

I have tried leaving it to see if it will complete, but after 20 minutes, I end task. It is now continuing to preview the document in adobe and hanging on every scan I do.

If I log in as another user, I have no problem. At least until it starts happening to this user.

Is this a bug? I've looked at file size & it doesn't seem to matter what size. I am scanning only one page & same thing happens.

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  • 490 Answers

I think the problem lies in your Comp or the Adobe reader. Reinstall Adobe reader, try a later version. Also run scandisk to check if the OS is okay.

S. Mohan

Posted on Jul 20, 2008

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