Question about LG Refrigerators
I am so appauled at the quality, and service of of 2 year old LG fridge
with ice despenser, which cost us $3.500. I was so excited to buy a new
fridge after 20 years, and now wish I would of kept my old Amana.
After only a month there was a hair line crack in the Chef Fresh draw. I called and left message at LG and no one called me back it was after a month that I finally got someone. Then took another month to get someone to come out....and when a serive man came out he brought me the wrong part. Took another 3 months to reorder right part. Then the same thing happend again to the same drawer ..this time I called LG and asked if there was a recall on a possible manufacturer defect, and they said no and they proceeded to send me another part and the same thing happen I got the wrong part delivered I now have 2 new drawers that are useless because they are for a different model in my possesion. I called Lg to return them and they never came to get them.
And just recently the wheels on the crisper drawers on both sides snapped off, and the crisper lid cover hinges snapped off.
And just today my dials on our fridge are all blank and a ER FF sign has come on. which I have discovered means a Failure in Freezer fan motor., my fridge is not working at the freezer is starting to thaw....great I am dreading calling LG. Here we go again, it will be months before my fridge gets fixed.
I will never buy another LG product again.
Posted on Jul 18, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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