Question about Creative Labs Zen Digital Media Player

3 Answers

Bloody white screen

I went to turn my zen on a few days ago and I only get a white screen - no logos, menus, sounds, nothing....it had got a bit damp so I let it dry out for a few days but it made no difference. I tried resetting, holding the on button down, all that stuff but it still doesn't do anything. The computer didn't recognise that there is anything plugged in so couldn't update firmware. I don't have my own computer so I can't leave it plugged in overnight to see if that works either!!

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  • ponting Jul 27, 2008

    Facing the same problem. Getting a white screen no menus nothing, tried upgrading the firm ware the comp recognizes the player, but i am getting the same white bloody screen - tried the switch on off button many times - tried resetting it many times - nothing works? Will try to let the battery go down and recharge it through the wall charger as well .. hope that works

  • emmers1 Nov 11, 2008

    my zen's screen will not come back to life.

    ive tried all the attempts on-line, re staring it, locking it, pressing the restart button, letting it die then charging it again. everything. even updating the firms software. it wont come back to life.. it plays all the same, but the screen wont work !! help me

  • noverb Dec 06, 2008

    I have same problem on my Zen... white screen, no sound. Resetting does not work, the hold button trick does not work .. the player is frozen and useless!

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My zen player turned in to white background.i have try all the possilblites.can you give me a solution

Posted on Dec 06, 2008

I recomend using the hidden reset button on its bottom :)

Posted on Jul 25, 2008

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Let the battery run out and then recharge it. It will be like nothing has happened to it. I recomend buying a wall charger they work better. It worked for me

Posted on Jul 22, 2008

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http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

clean it with 99% alcohol
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sell it on ebay for parts

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