Question about Tomtom GO 510 GPS Receiver

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Tom tom go 520t, computer doesnt find

Hi, just installed tom tom home, but cant get my device located? any help gratefully recieved. mike

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  • large bird Jul 22, 2008

    wont connect to computer

  • Anonymous Feb 05, 2009

    computer wont reconise tom tom

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Posted on Jul 22, 2008

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Hi, i have just been given a tom tom 720 which isn't working. I suspect it has got a serious problem but would be grateful for any comments which you have about the problem.When turning on the tom tom it...


You could try gently inserting a straightened paper clip into the small round reset hole in the base of the Go720 and pressing/holding slightly on the reset button for c.6 secs. This should reset most basic problems.

Do you have the TomTom Home software that was supplied with the TomTom machines - if you open that on your PC and then attach your TomTom via the supplied cradle or USB lead it should provide a screen asking you if you want to connect to PC. If it boots straight past this you would normally reset it, as above, then restart and accept the question. This should then check the software on the device for updates etc.

Otherwise if no screen display it could just have been dropped and damaged, might be worth opening up to check if the backlight has been broken, though I'm not sure you can get spares (certainly not from TomTom). There is a firm at www.satnavrepairservice.com who will quote you for repairs that need parts.

HarrisonIT

Apr 06, 2011 | Tomtom GO 720 GPS Receiver

1 Answer

I have the Tom Tom ONE (Build 2000) Tom Tom Palermo (if this Info Screen info is helpful). This Tom Tom HAS NO RESET PIN HOLE (Thanks a lot Tom Tom). I instaled included Tom Tom Home software, went to...


My thanks to the gentleman who posted the link to Tom Tom's solutions link. Although I had been there previously months ago when I first encountered this problem, there had been at that time, no instructions from them on how to properly reset the One that does not have a reset pin hole. That was in March. There are now such instructions.
The key to resetting such a Tom Tom GPS device lies in plugging your One into your computer, which automatically launches Tom Tom Home software (please remember, you have to have Home software installed on your computer already). After doing this:
1. When Home launches, go to Manage My Device Folder (p.2) and click it to open it.
2. You will see a folder-style window which lists all of the items that are your device. Select the folder tab: 'Items on device.' Then Deselect Applications. Click OK when promted. The Applications software will be deleted from your Tom Tom One.
3. IMPORTANT! Then clcik the other folder tab 'Items on computer.' Do the same here by deselcting to uninstal software on your computer as well. Click OK when promted.
4. If you do not get an automatic dialog box indicating that you need new application software installed, return to p.1 and select the folder 'Update My Device.' Follow the instructions as prompted and Tom Tom will both download new computer Home software as well as new software to the One device.
That should do it.
I will tell you that it took me three passes at this process. So it's not a breeze. But in the end it finally worked. And my One, which had been down since March is once again finally up and running with new software and as well as I remember it working.
Hope this helps others.
Tom

Sep 20, 2009 | Tomtom ONE GPS Receiver

1 Answer

New application download has screwed it up


delete the aplication from tomtom home i think that the option was called remove items

May 04, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

My tom tom has totally lost signal ive had it five months can anyone help? thanks


plug in the usb to pc (computer)
download tom-tom home 2.6
create an account click update my device/one/go
cllick install gps quick fix

May 03, 2009 | Tomtom One V2 Car GPS Receiver

1 Answer

My device tom tom 520t keeps switching itself off every 3-4 minutes unless i press cancel on the screen i've tried to reset factory settings but no change


Your set needs to be opened, and have the following checked, regulation semi conductors of the power supply. or resistors changing values at the supply, or capacitors not filtering ripples. thanks

Mar 18, 2009 | Tomtom GO 520 GPS Receiver

1 Answer

Tom tom home does not see my tom tom go 520


Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Feb 27, 2009 | Tomtom GO 520 GPS Receiver

1 Answer

Tom Tom 500 says memory card not installed


What I can suggest is download the drivers & software first .. Than buy another brand of memory card.. I had same issue with a Mp3 player that I had purchased.. It wouldnt recognise the card even though it was setup properly.. I returned it and baught a different brand.. Worked Like a Charm..

#2 If you for some reason cant get the software to install or work properly, I suggest you buy a new Tom Tom (( EXACT MODEL )) and than take the old Tom Tom put it in the new box and take it back with your receipt and tell them this doesnt work.. Ive done that b4 with a Speaker system and it wasnt an issue with the store...

Good Luck !

Feb 24, 2009 | Tomtom GO 700 GPS Receiver

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