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Have reinstalled winxp in my pc.but, now showing Kernal poroblm, and cant install realtek sound-reg

i am using ASUS motherboard(No:P5GC-MX). last week, have reinstalled the OS(win xp sp2) due to a virus effect. but, after the installation, realtek driver cant install. and when i have tried ti insatall the BT Soil(bluetooth driver). but, while this,it shown an erreo, of KERNAL. after that, whenever i am trying to install sound driver frm the cd, which i have got with motherboard, cand. showing same problem, and saying that, YOU ARE NOT INSTALLED A SOUND DEVICE DRIVER.

how can i rectify this problem. be kind to guide me. i am fedd up with this problm.

thanking you in advance

yours faithfully

Posted by on

  • shinojmahe Jul 20, 2008

    hi sir,
    well, have done the changes in Bios, where "Front Panel Support Type have made to AC97, and still problem arise. and the complaint shows CODE 28. and while trying to install it frm the CD, it shows "INSTALL REALTEK HD AUDIO DRIVER FAILURE".

    any guidance pls

    be kind and waiting



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You could check in the Bios to see if your on board audio device is enabled. To get in to Bios press the Del key as the PC starts up but before Windows loads. Then pick Advanced from the options at the top of the bios screen. You should see something like this:
HD Audio Controller [Enabled]
Front Panel Support Type [AC97]
Onboard PCIEX 10/100Mb LAN [Enabled]
LAN Option ROM [Disabled]

If it disabled, enable it and save the settings, then reboot.

If you don't have the manual for the motherboard you can get it from the link below.

Also check here for latest Audio drivers:

Posted on Jul 18, 2008


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