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My xbox 360 elite keeps bringing up an error saying that the disk is unreadable.The disk is in very good condition except for the Call of Duty 4 game that got scratched inside the xbox.I would like to know if you can help me out with this? Thanks

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Often the disk being damaged by the drive is a result of a dirty spindle. ( the round part that holds unto the disk inside the machine.) this unit has a magnet on it that attracts and holds a plastic ring unto the top of the game disk. It helps clamp the disk and hold it in place. If the bottom section (which is usually a rubber ring) gets dirty it will not hold as it should and will slip causing reading errors and damage to the disk. You will need to open up the XBOX, open up the disk drive and then clean the spindle using a rubber reguvinator. If you do not have this available then you can use denatured alcohol. DO NOT USE RUBBING ALCOHOL! While you are inside this unit go ahead and clean the laser lens with denatured alcohol by gently cleaning it in a circular motion with a qtip and the alcohol. Again to not use rubbing alcohol, it will leave a film. Anyway, Check the laser and it's moving up and down. If it does not go all the way down or up you may need to replace the belt or clean it as well. If these things do not help you then you may have to replace the drive. There are several available for fair money on the net. JUST BEWARE OF WHERE YOU BUY IT!! There is no need for special software or programs. The drives are drop in and go. (by the way, to open up the unit, google for XBOX removals there are several sites with free instructions. get a couple compare them and you should do fine. Again no need to spend money on directions on how to do this. There are several good sites for free.)
Do note that the 360, unlike the original XBOX is not an easy thing to get into. It will take you some time to do it right. It can be done just be careful. I trained my 15 year old to do it, He tears them down for me before I repair them. I get 2 to 3 a week for repair.
Anyway, try these things and let me know how it goes.

Posted on Jul 21, 2008

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Hi,
If you had a disk, that actually got scratched inside the xbox.
This would have been damaged by it, contacting the laser head.
it seems as if the damage has actually been done to the laser head. Rather than purchase a new laser, it,s more practical to purchase a replacement Drive. Which you can,t just swap over due to the embedded key. However i do have a way of resolving this, without Flashing or hacking the drive.
If you wan,t to know how. feel free to mail me.

Mike @ Compurepair.

Posted on Jul 19, 2008

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or visit

www.youtube.com/watch?v=j44893lf1oQ

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Hi Jake,
Yhe only thing noticable here, is that the 360 elite has the 60 gig hard-drive instead of the Standard 20 gig, as fitted with the white 360. perhaps you might be able to try a 20 gig hard-drive on the box. May work, worth a shot. i,d also check microsofts site, for any game updates or patches for the game itself.

hope this helps ya buddy.

p.s plenty of people would be willing to trade your elite for a standard white 360. this would be another alternative.

Mike @ Compurepair.

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Yes they do...so much so that if you've encountered the "red ring of death" your warranty is extended from one year to THREE years.

The problems lies in the dvd player part of the system. If your Xbox is less than a year old and you have your proof of purchace you can call Microsoft for free repairs. If you've ever seen 4 red lights on the front of your Xbox, call Microsoft (1-800-4MY-XBOX) and they will repair it under their 3 year extended warranty.

Also...the Xbox is known for scratching disks placed in the console. If this has happened to any game you can look on Xbox live to download a replacement of the game that was damaged.

Hope this helps!!!!

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I do believe its a problem with the disk. The disk may not be scratched or anything but it could possibly something internally wrong with it. I'd take the disk back and exchange it. Hope this helped! Have a great day!

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