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My hotpoint WD 71 S washer dryer desplays the message check outlet pipe and a code of E15. I have checked the pipe cleaned out the filter, checked the pump but the machine is still not working.

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Posted on Aug 07, 2008

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E15 during a wash


'E15 Check outlet pipes
check the filter and all pipes and there are no blockages

Feb 10, 2013 | Hotpoint Washing Machines

1 Answer

I have hotpoint wd 72 washer/dryer. I got e15 error-check outlet pipe so we opened the back and checked and cleaned the outlet pipe. We put on a rinse cycle to see if the problem is solved but still got...


Hi from retired Englishman in SW France,

Just to make sure that it is not the drain motor giving the burning smell here are my general guidance notes for checking the drain filter and the motor's operation which I would highly recommend you carry out. It needs to be done on a regular basis anyway ;-0)
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Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Mar 02, 2011 | Hotpoint Ultima WD72 Front Load...

1 Answer

I have a hotpoint ulitma washing machine that is


Error code E15 means pump time out, that it is to say the water is not pumping out enough in the time alloted by the control module.
There must be some kind of blockage or restriction in the pump or the outlet hose, so you need to check these.
Please rate my solution.
Thanks.

Jan 19, 2010 | Washing Machines

1 Answer

E15 code on display of Hotpoint ultima extra WD72.


E15 means that it is not draining fast enough. As well as checking the outlet pipes, check the filter leading to the pump. Disconnect the power and pipe. If possible take outside because there will be a residual amount of water. Remove the back panel, then disconnect the locking rings holding the tubes on. Your main target should be the big downflow rubber tube from the drum, in here is a plastic filter. In mine I found a child's sock... plus buttons...plus slime. Problem solved.

Dec 20, 2009 | Hotpoint Washing Machines

1 Answer

I get a message saying check outlet pipes. If


If you need to clean the filter, then remove the lower rear cover.
Remove large black hose fastened to drum.
Remove and clean filter inside hose.
Remove hose onto pump, and check for blockage or obstruction here, and check inside the pump as well.
Hope this helps with your prob, Good luck.
Thankyou.

Nov 26, 2009 | Hotpoint Ultima WD72 Front Load...

1 Answer

Hotpoint MODEL WM75PR error code E15


E15 "Check Outlet Pipes". Normally this is a blockage in the pipe or the filter connected to the drum.

Error code 15: Water is not being pumped out and a flood condition could occur. Check that the drainage hose is raised to the recommended minimum height and that the pipe is not
blocked.

What you need to be sure of, is whether when the error telling you to check for blockages in the outlet pipes happens, it's actually an accurate indication of the fault. I dislike these stupid error codes as they often fire off erroneously and cause no end of trouble.

It can also mean a faulty control panel.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 09, 2009 | Washing Machines

1 Answer

Error 15 on a Hotpoint WM72 Washing Machine


The problem is your pump or filter is blocked,
Remove rear cover of washer, and remove large black hose from tub, remove and clean filter inside hose, check for a blockage in pump, refit filter and hose, and it should now be o/k.
Please rate my solution.
Thanks.

Jan 28, 2009 | Hotpoint Ultima WF860 Front Load Washer

1 Answer

Machine keeps stopping


if its right at beggining of wash could be pump blockage chack for coins or ffluff blocking filter

Nov 12, 2008 | Hotpoint Ultima WD72 Front Load...

1 Answer

ERROR MESSAGE ON SCREEN STATES CHECK OUTLET PIPE E15


It probably needs a new Pump, the wm72 has what they call a magnet pump and they can give false readings to the programme. Anew pump will cost sround 20 GBP. For an engineer to do it will cost around 50 GBP.

Nov 18, 2007 | Hotpoint Aquarius WD640 Front Load...

1 Answer

Error E15 - MAchine not draining


drain is same wehatever the program. filter is likely blocked. access is not that easy. take off panel at bottom rear. filter is in pipe from bottom of tub to pump. undo this pipe, take out filter. you may have water everywhere so be carefull

Nov 10, 2006 | Hotpoint Ultima WD72 Front Load...

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