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Sony Digital Handycam DCR-TRV320E Signs are needing the heads cleaned - think horizontal bands while trying to play back - and sometimes pixeling etc cleaned heads but no change - can you suggest what else i can do please

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Use good quality head cleaning cassette and if the result is same, contact Sony Service Center, they have Lapping Cassette for special head cleaning, yet same result, then video head will be replaced.

Posted on Jul 18, 2008

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On the Sony DCR-TRV320E video camera I get two wide horizontal bands on playback and the audio is intermitant. What is the cause?


Having used a cleaning tape several times to no effect. I then went to record, to see if the bands appeared in recording mode. They didn't. So I went back to playback mode and the bands had disappeared.

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the video head of your camera is dirty or need for replacement...but first clean the head using a blank new tape,don't use a cleaning cassette cause is too rough for the head just think using a sandpaper to the head what would happen it ruin the head...just forward the whole tape then play the recorded tape...5 times as it needed...if nothing change then it time replace the video head....

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1 Answer

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Hello, after the cleaning try to record and then check the new recordings. If there is no change (3 wide bands still present) the video head is malfunctioning. The part number is: A7048938A Best regards, Arpi

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