Question about Dell 3100cn Laser Printer

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Close reg cover

Hi

I had a paper jam and after the removal of the paper I've got the message close reg cover. Well I have done everything and I can't get off that message. Can you please help me?

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  • spektator Sep 28, 2008

    Same issue after removing jammed papers; I see no evidence of a door being open anywhere on the unit

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After researching the error online, I solved my problem by simply pushing the back cover of the unit closed; I didn't even know it had come open after I removed my jam.

Hope this helps!

http://support.dell.com/support/edocs/systems/3100cn/en/UG/section20.html#638412

Posted on Sep 28, 2008

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1 Answer

Its always saying that BACK COVER IS OPEN we already check it for many times but its intact and in correct possition. and also the paper wont feed the machine.


Hi there!!
The message that you're getting means that either the back cover is not closed securely or there's a jammed paper inside. Here's what you can do to clear the message:
-Please unplug the fax machine for your safety -Open the front cover -Remove the toner & drum assembly (theres a handle in the center of the drum/toner assembly, just pull it towards you. -Remove any pieces of paper stuck or the jammed paper -Remove the toner from the drum and check for any other pieces of paper stuck -Once everything is clear -Reinstall the toner back into the drum and the drum & toner assembly to the fax machine. You should hear it click into place once installed correctly -Close the front cover & plug in the power cord. That should clear the message
Hope this helps, Thumbs up if it does, thanks!

May 08, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Text on the display: back cover open,close the Back Cover we close the cover but no results


If you turn the printer off and then back on when there is a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Feb 25, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

How to fix -saying ,close back cover ,and there is no open cover it does not work at all


If you turn the Brother printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Feb 06, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Back cover open close the back cover


If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Dec 03, 2010 | Brother MFC-7820N Printer

1 Answer

Close the back cover, the back cover open


If you turn the printer off and back on again with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Nov 25, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

I have the Dell laser printer 3000cn. The printer powers on and everything but I can not do anything because it keeps asking me to close the reg cover. ther reg cover and all the other covers on the...


Dell 3000cn Color Laser has a duplex. If you face the printer on the top right of the duplex there is a button to release the duplex and it folds back. The reg cover is a door on the back of the printer that is covered by the duplex, try opening again, I know you have done this, maybe even wiggle it a little see if it registers as closed.

Also check to see if any dust or paper pieces maybe be jammed in there.

Nov 02, 2010 | Dell 3000cn Laser Printer

1 Answer

I have a paper jam and it says to open the front cover, put the front cover just shows the ink cartridges and there is no visible paper jam. how do i find the jam and remove it? It's a canon image...


Hi,
The paper jam could be in three places.
First:

Open the cover of fixing section, its above bypass, and check for jamed paper

Second:

Open the transfer cover, these cover has handle and it goes by pulling toward you, and check for jamed paper.

Third:

In hight of first paper cassette, on left sideway of copier, beaneath the bypass are small door, open it and check for paper jams. Be sure that you closed them properly because if they arent closed the check printer cover message will arrise.

Hope that helped

Jul 07, 2010 | Canon ImageRunner 1600 Copier

2 Answers

Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

1 Answer

Paper jam message but there is no paper jammed. opening and closing cover doesn't work.


hi,are you sure no paper jam ok check very very small paper in your machine or clean the sensor.

Apr 28, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Thw reg cover can not closed.


At the bottom of Opened Reg Cover, it has a flexible horizontal panel, I make it upright use any ways, the Reg Cover closed easily.

Mar 31, 2008 | Dell 3100cn Laser Printer

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