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PAPER JAM A paper misfeed occurred in the main unit. Open the cover at the indicated location, and then remove the misfed paper. (“When the Message (Flashing alternately) OPEN XXX SIDE COVER All misfed paper was not removed from the main unit. Check the message in the display for the location of the paper misfeed, and then remove the misfed paper. ORIGINAL DOC.JAM A paper misfeed occurred in the Document Feeder. All misfed paper was not removed from the Automatic Document Feeder. Open the Document Feeder Cover and the Document Feeder, and then remove the misfed paper. (Flashing alternately) OPEN DOC.FEED COVER ∗REMOVE PAPER IN BYPASS TRAY∗ Paper is loaded in the Manual Bypass. Remove the paper from the Manual Bypass. FRONT COVER OPEN The Front Cover of the main unit is open or not securely closed. Securely close the Front Cover. (Flashing alternately) CLOSE FRONT COVER DUPLEX COVER OPEN The Duplex Unit Cover is open or not securely closed. Securely close the Duplex Unit Cover. (Flashing alternately) CLOSE DUPLEX COVER DOCUMENT COVER OPEN The Document Feeder is lifted up (while a document is loaded into it). Securely close the Document Feeder. (Flashing alternately) CLOSE DOCUMENT COVER DOC.FEED COVER OPEN The Document Feeder Cover is open. Securely close the Document Feeder Cover. (Flashing alternately) CLOSE DOC.FEED COVER TONER EMPTY The toner is empty. Copying and printing cannot be performed. Replace the toner bottle with a new one. SUPPLY TONER PAPER EMPTY The selected paper tray has run out of paper. indicates the paper tray, and “XXX” indicates the paper size. Load paper of the specified size into the specified paper tray.
If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11
If you turn the printer off and back on again with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11
Dell 3000cn Color Laser has a duplex. If you face the printer on the
top right of the duplex there is a button to release the duplex and
it folds back. The reg cover is a door on the back of the printer that
is covered by the duplex, try opening again, I know you have done this, maybe even wiggle it a little see if it registers as closed.
Also check to see if any dust or paper pieces maybe be jammed in there.
Hi, The paper jam could be in three places. First:
Open the cover of fixing section, its above bypass, and check for jamed paper
Open the transfer cover, these cover has handle and it goes by pulling toward you, and check for jamed paper.
In hight of first paper cassette, on left sideway of copier, beaneath the bypass are small door, open it and check for paper jams. Be sure that you closed them properly because if they arent closed the check printer cover message will arrise.
Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.
Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.
1.Pull the paper tray out of the machine.
2.Pull out the jammed paper.
3.Reset the machine by opening the Upper Jam Clear Cover and then closing it.
If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.
4.Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.
5.Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.
6.Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine. Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper.
7.Close the Upper Jam Clear Cover.
8.Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.
Please do rate the solution and revert for further assistance.