Question about Kenmore 3.8 cu. ft. HE4t Front Load Washer

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Kenmore Elite HE4t Washer

I have two issues with my washer, one is that I get the SUD error message even when very little soap is added and second the estimated timer shows one minuet when it runs for another 30 minuets? I keep getting the F2 error message with clothes in the cycle filled with water and the washer will not spin. I try the normal channels but I usually end up unplugging the machine and running a new cycle. This seems to work but not a good solution. I also get the SUD error message even when there are no suds. PLEASE HELP!

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  • Deborah_Ben Jul 20, 2008

    My HE4T washer is making a large amount of noise when it is in the spin cycle. The machine jumps as if it is on legs. I had many repair people out was told that it is the drum on the inside is lose and I have to call Kenmore. My washer also is not holding the fabric softner in the dispenser...it runs into the washer when I put it in. Sometimes when the wash cycle is finish there is still some water in the machine with my clothes so I have to rinse it again. Help ...I don't know what else to do. I have this machine about two years or less. I hate this machine! I spend so much money for it I dont know what to do.

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"F02" and/or "Sud" error are directly related to a common problem in this case. You have something clogging your drain line and/or drain pump. The error will not go away until you clear the problem. The following links explain how:

http://www.fixya.com/support/r629564-suds_error_whirlpool_kenmore_front

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

In some cases, the drain pump may require replacment. If something has been lodged in the pump reservoir for any period of time, sometimes the pump impeller can become damaged to the point where it does not pump water. Replacment pumps can be found at searspartsdirect.com or repairclinic.com. Just type in your model number inthe search menu. I hope this helps you resolve your problem and that you do not require parts. Let me know if you require additional assistance.

Posted on Aug 16, 2008

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I believe the SUDS error is in direct relationship to the clogged drain problem. Yes...the error can be generated by the use of too much soap. But, it is also caused by too much air in the drain pump. This is caused by a clog somewhere. A clog in the drain area of the gasket is not going to cause this. The problem is your drain line and/or drain pump. If you click on the link below, I have step-by-step instructions on how to access the drain pump and clean it out.

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

I have experienced on one occasion where the drain hose coming from the bottom of the wash tub was clogged. This, ironically, was from someone washing a rug that had a ton of sand and dirt in it. I had to remove this hose from the bottom of the wash tub and clean it out. I mention this just in case cleaning the drain pump is not enough.

I hope you find this information helpful. Reply back if you need further assistance.

May 14, 2008 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

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