Question about Hotpoint Ultima WF860 Front Load Washer

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Hotpoint De Luxe 9537

Hi - the door has jammed shut. How do I open it?

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  • david230 Aug 02, 2008

    Hotpoint WD860 Finished it's wash cycle but door will not open appears to be jammed. Display does not show any icon for door lock.

  • annebain Sep 03, 2008

    as well as lcd display flickering and fading the door has now locked with laundry inside.have tried taking lid off and doing another cycle but no joy no other company will touch the repair it has to be hotpoint/indisit as its done via a laptop they demand £99.99 to come out but advise paying£159.99 which covers repairs and years guarantee as if they cant fix fault you lose your£99.99 great eh my machine is only 14 mths old too good to dump but cant afford repair hotpoint have us over a barrell so if your thinking of getting a hotpoint machine dont especially the lcd model just buy a cheap basic washing machine



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Did you try rebooting the machine by unplugging it and then replugging it in after 10 minute and it may reboot and reset the system.
I tell my customers that if the warranty is only a few months passed to ask for a supervisor at the manufacture and tell them that this machine has given you abnormal service from day one.
Will they please stand by their product and replace this lemon!
Be calm,nice, and determined!
In the industry in the USA we call this a PUSH PULL!
It's easier to keep the customers you have than find new ones, so the manufacture calls a local dealer and pays him to go to the customer and swap it out no cost to the customer!
if they make all kitchen appliances! Tell them you just contracted a new kitchen and have their appliances chosen to use in you 50,000 dollar rehab job. BUT you will not finalize the purchase till you see that they stand by their product!
Ask for the supervisors supervizor!
Every big company now has a department for customer retention and you just have top find someone there and they can do anything to keep you!

Please give me a good rating before you sign off the site!

Posted on Sep 06, 2008


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Posted on Jan 02, 2017


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Never reach inside the washing machine with it connected to the mains. The door interlock is always live.
There are several reasons why a Hotpoint door could be jammed shut.
•A broken door catch or door frame where the door catch screws in (they are rubbish on many Hotpoints - always breaking) you can sometimes get the door open if you push the door firmly in as you open it
•If there is water still inside the washing machine, then the door wont open either on these Hotpoint washing machines (not on some others though) If this is the case, when you try to open the door the ****** won't try to move down at all. You can open the door usually if you drain the machine. (only applicable with door interlocks that have a rubber pressure hose attached to them)
•A faulty door interlock
•The pressure chamber can be blocked on some earlier Hotpoint washing machines which gives the same effect as having water in the machine. Basically the washer "thinks" there is water in when there isn't. This would require the washing machine being stripped down to remove and clean the pressure chamber bottle. This cause is only applicable to washing machines where a small rubber hose is connected to the door interlock. This hose allows the door mechanism to be locked and unlocked by air pressure activated by water rising inside the pressure chamber bottle attached at the other end on the tub. Gunge can block the very small aperture where the pressure hose fits to the pressure chamber bottle.
Thanks for contacting

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