Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Inside freezer is icy and water cant get in to make ice.

I don't know what the little chute is called but it is inside the top of the freezer and it is where water slides down to fill the ice trays. That chute is clogged with a solid block of ice.
When the water tries to come in to fill the trays the tube in the back of the fridge pops out from the pressure.

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  • MalaikaRenee Jul 18, 2008

    I think that is it. On the back of the freezer where the ice maker is there is a sheet of ice all on it. Is it something that a professional needs to do or is it something that my semi-handy husband and I can fix?

  • MalaikaRenee Jul 18, 2008

    Thank you thank you thank you so much!!! I will let you know how it goes.

    BTW, would you by any chance have a written tutorial on how to do it or can you point me in the right direction to get one?


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  • Master
  • 481 Answers

The water valve is probably bad. it leaks slowly into that tube and freezes up solid causing this problem.

  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 

Mike  Inside freezer is icy and water cant get in to mak - 2d9f414.jpg

Posted on Jul 18, 2008

  • Mike Durland
    Mike Durland Jul 18, 2008

    you can do it yourself, its not that hard.

  • Mike Durland
    Mike Durland Jul 18, 2008

    you can order one from any appliance parts dealer, all you need is the model number. it comes with instructions, but it is foolproof. it has color coded wiring and the water lines are different sizes so you can only put them in the right place. the water line just pushes in.


    let me know if you get stuck.

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Posted on Jan 02, 2017

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Tip

What to do if your ice maker stops working


Many refrigerators now come with built-in ice makers. Ice makers are very convenient, but occasionally they'll develop problems. Why pay a repairman to come out if the fix is easy and you can do it yourself?

Here are some tips for fixing an ice maker that stopped working.

- Check the on/off switch

Freezers with automatic ice makers have a switch that is used to turn the ice-making feature on or off. This switch is typically a rod above the ice box; when it's lowered, the ice maker is on, and when it's raised the ice maker is off. If the ice box fills up with ice, the ice can force the rod up, turning off the ice maker. Check this bar to be sure it is in the lowered position.

- Check if the auger or chute is clogged

Your ice maker has a chute where the ice falls from the freezer into the external tray (where a glass is placed). There is also an auger inside the freezer that rotates to drive the ice forward from the ice box into the chute. Check the chute for large chunks of ice that may be clogging it up, and check the auger for ice cubes or chunks that might have gotten wedged between the auger and the freezer, causing the auger to be unable to rotate.

- Check the water line

If you still haven't found the problem, check the water line leading into the freezer. This water line has its own valve. Make sure the valve is open, allowing water into the freezer to create the ice.

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