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Only 2 years old? Hopefully you still have owner's manual, troubleshooting section should help you look for the problem. Hopefully, there is a circuit breaker, or perhaps a fuse. I hope it was not used with a metal object accidentally. No help? Check with Sunbeam Customer service, be nice, they usually are helpful.
if everything works except the heating, it is most likely the mag tube is on its way out.........that is the most common reason for it not too cook.......since the microwave is a GE and it is 3.5 years old, i would say you are better off buying a new microwave, the mag tube starts at around $70.00 and up + the labor it costs too have a service person put it in........around another $60.00
the plate has nothing to do with the microwave heating up the food
but the magnetron that heat the food is bad and will need replacing
I would ask a electronic shop how much they would charge to replace it , and if is not worth it to you then a new one would be a good call
You may have a control board issue. Thank God for safety switches.
This is a problem that an integrated circuit tech. can repair, but it may be costly.
Decide how much you want to put into this oven vs. buying a new one.
Contact me once you decide and I can help you find a service center.
have a GE xl1800 microwave that is not heating the food. The lights work, turntable turns etc. all but no heat. Help this microwave is only 1 years old.
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