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What is the correct model number for your refrigerator?
If using the auto model number listing here on Fixya it will cause a wrong diagnosis. It is nearly impossible to help answer what may be happening without the correct model number. I am here should you need me, Thanks John Tripp Appliance 911
If you only have a refrigerator leaking then click HERE
When you see this happen can you feel the bottom of the ice maker to see if hot? What is the correct model number? I am trying to understand if it is the ice maker heating element is stuck on while heating the ice maker to release the cubes or if the water control valve is allowing the water to come in through the fill tube like a leaking faucet. Thanks, John Tripp Appliance 911
Water valves leak like a leaking faucet sometimes. They just will not close all the way allowing water to bypass the valve and either drip at dispenser or drip and make a mess in freezer. Your model takes a=> 2219592 Water Valve - Dual Outlet
Change the dual water control valve and I believe this will solve this problem, Thanks Sea Breeze
If the fan is working, then there is likely ice build-up in the vent between fridge and freezer. If you remove the farthest rear panel in the freezer and then pull the venting in the fridge and clean out all the ice, then the air can flow to the fridge again. It is also recommended to keep coils and compressor free of dust and make sure the drain hose is allowing water to drain into the drip tray in the back bottom of the unit.
Not an original solution - but a good one. Remove panels at the back of the freezer compartment to expose the heater unit or heater wire that defrosts the freezer coils and wrap a solid copper wire gently around the heater/ heater wire and place the loose end in the drain. This will conduct heat to the freezer drain and help keep it open. I did see a manufactured part in one of the appliance parts websites but it did not match my unit.
We were able to fix the freezer water leak. We unscrewed the false freezer floor and the inside back panel. Ice had accumulated on the freezer floor and the defrosting drain was frozen. We removed the ice by using a blow dryer then poured boiling hot water onto the frozen drain hole. The frozen water in the drain pipe hole eventually melted and the water released into the defrosting drip pan at the bottom of the refrigerator. Problem solved. We no longer have water leaking into the refrigerator.