Question about Compaq Presario 5000 PC Desktop

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Windows xp installer problem

Hi there, I have windows XP which has given me great service and reliability.
I now seem to have a virus or some other problem with windows installer trying to install something every time i go onto a site or photo.
I have tried everything to stop this with virus checks etc, but nothing seems to work.
I have backed up my files to reinstall windows Xp off my recovery disk as the last solution.
I also tried to go back with system restore, but no luck as pc wont let me do that either.
cheers.
Jock McGuinn

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Get Your Recovery Disk and place it in the Optical Drive.

Boot From CD/DVD Drive and press a key when the screen says ' Press any key to boot from CD/DVD '

You will be inside the Recovery CD Installation.

Follow the Steps and get XP installed.

Please Reply if you want detailed instructions or have any queries.

Posted on Jul 18, 2008

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Hi first try to scan the cd of windows XP (if copied) use only orignal software.
Check the msconfig which file is starting at the time of startup, all are required ?
Reboot the sys in safemode and check any unwanted file is there in win sys32 folder. delete the unknown file.


Posted on Jul 18, 2008

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Jack,

Do you know what it's trying to install? The status bar at the top of the browser should be prompting you with the name of the package.

Are you sure it's the browser and not windows trying to install something? Run Windows update and be sure everything is current. You may have to run & reboot a few times before your machine is up to date.

Posted on Jul 18, 2008

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