Question about Kodak EASYSHARE 5100 All-In-One Printer
Can anyone give me contact information for Kodak Customer Service?
I think I need a new printhead, but cannot find anyone who can help.
I think I also need a new printhead...but do you think I can find one? I have searched Walmart, Staples, and every small computer business in my area...I can't even find one online...I have tried cleanings, printing test pages, calibrations, everything listed in the trouble shooting guide. Please don't tell me I need to buy a new printer, since I just got this one 7 months ago. I need this to work because I am an online student, so any help to get this resolved quickly is appreciated as I am getting behind. Thanks.
The AiO Printer support number direct line is 1800 421 6699. It will be extension 4. They do quote about 3-4 days but most times it is there faster than that.
Posted on Jul 21, 2008
They don't sell these in retail stores (according to Kodak Cust. Service). I had an issue where I was not able to print out black ink. Color worked, but no black. So I called 18004216699. I then Had to patiently go through all the basic trouble shooting stuff like calibration, print head clean, demo print (push the copy button and photo button at the same time), etc. Once I went through that with them and still had the same issue, they proceeded to issue me a new print head for free, no shipping charges or anything. Just did this today, but they say I should have the print head in 3 days.
For once, service worked like it should! And to boot, they are sending new black and color ink cartriages! Good job Kodak!
Posted on Jul 19, 2008
For US and canada the contact number is 1-800-421-6699 for UK it is 0870-2430270.........for australia it is 1800 793 895...........if anyother country....then specify and i will give you the contact number.........
Posted on Jun 27, 2009
1 800 421 6699 and then choose option 1 for image quality... They'll send the printhead for about 1-3 business days. I guarantee you that!
Posted on Nov 11, 2008
Go on their Troubleshooting website...I did that last night and apparently it's a common enough problem that they'll send you a free Printhead if your printer is still under warranty...
Or e-mail US-TechnicalOrders@kodak.com
All-in-One Printer 1.800.421.6699
Consumer Digital Cameras, Printer Docks and Accessories 1.800.235.6325
They'll ship for free within 2-5 Business Days
Posted on Jun 19, 2009
Printheads are difficult to find. The best thing I have found is to contact the manufacturer of your printer and see if they can point you in the right direction. Since you have a Kodak printer, their customer service number is 1-800-421-6699, and their open from 9 A.M. to midnight Eastern time, 7 days a week. This number will be directed straight toward the printer customer service rep. I hope this will help out.
Posted on Jun 18, 2009
Thanks everyone, this worked for me as well. I called and in about 10 minutes I had a new print head and ink cartridges sent overnight air to me.
Posted on Nov 10, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Kodak Printhead Question
The contact info is located here:
Please rate my solution if it is helpful. Thanks
Posted on Dec 12, 2008
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