Question about Maytag Neptune MAH5500B Front Load Washer

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Washer fills with water and thats it

When I start my neptune it fills with water and then it doesnt do anything else I opened the back up and you can hear the motor bump on three or four time every 20 seconds it will try to spin the drum but never does. I put in spin cycle and it never started spinning the timer counted down to 0 went off then came back on saying 1 min and stayed that way and the drum would still try to spin every 15 to 20 seconds. I then started to spin the drum by hand and it started spinning and kept on spinning the timer never went off 1 the pump would come on and off after it counted down to 1.
Also when the machine was off it would try to spin the drum

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Possible a bad motor control board. Depending on the age of the washer, you may need to replace the motor control board and the motor as a kit. Also be sure to test that the motor control board is getting power, I've seen cases of the motor/ motor control failing and taking out the main control also. The tech sheet is in the console and should walk you through the steps.

Posted on Jul 18, 2008

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

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