Email not being delivered to recipient

Jul 18, 2008

- So pop3 account settings have to be set at mail.comcat.net. Type in your user name (which is your e-mail address and password) and test the account.

Jul 18, 2008

- Sounds like it is working properly.

Jul 18, 2008

- Awesome

Jul 18, 2008

- Call Comcast tech support and have them test your email connections in thier network. I have ran into a few cases where they were disabled by Comcast for unknown reasons.

Jul 19, 2008

- You have to set your e-mail server settings to smtp.comcast.net in Outlook to send your e-mail out otherwise they won't go through. It's Comcasts requirement that they don't allow outgoing e-mail servers other than their own to send out e-mail. If you have a commercial account with them and a static IP address with a domain name you can use your own server to send e-mail out. If your on a dynamic IP account you will run into trouble because Comcast changes the IP address without any notice to you causing e-mail to stop delivering.

I hope this answers your questions.

You can setup a verify e-mail with your outgoing e-mail messages to make sure that they have been received.

Jul 19, 2008

- Try tools menu and then options. Look for a tab that says receipts on it and check off the request a send receipt for all messages box.

Then receiver gets a message allowing a receipt to be sent back to you when you send a message.

Jul 20, 2008

- Is there any firewalls hooked up to your network that might be stopping e-mail from getting through?

Jul 21, 2008

- When you say sending your e-mail through outlook isn't working but sending it through Comcast is, what other e-mail program are you using to send your e-mail out with.

Reinstall it is a good idea.

If you could shoot me over from the e-mail address you are having trouble with, I can run some audits on the flow to see where the hangup is. I should have thought of this in the first place but usually I don't have any hangups with clients of mine that are using Comcast.

E-mail me the info at timbabcock@earthlink.net. You will get a message that youve been block by the spam filter so send me the release e-mail and I will release it right away.

Port 25 isn't blocked on your router for any reason is it?

Jul 21, 2008

- Make sure that port number 110 isn't blocked on your router or any of your firewalls. That port is what controls SMTP services to happen.