Yes the screen has been cracked by an irrate 4yr old, he threw a matchbox car at it and it cracked at the top right. You can still see the picture at the bottom edge of the tv. I would really like to know how much, where and if it would be worth getting the screen repaired.
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you need a new LCD panel, if it is available it is not economical to repair. you might try someone such as www.shopjimmy.com
to see if they might have one at an affordable price. you will need your complete model & serial # for the proper part# for your unit.
also try www.encompassparts.com
again you will need complete model/serial#
Usually it costs more to replace the screen than to replace the TV set, unbelievable I know but screens are not kept as spare parts and must be specially ordered. Check your household insurance for accidental damage.
I don't have a listing for your model, but it is not unusual for the panel to cost more than a replacement set. As another example, the replacement tube (CRT) for a 27" Sony set can easily be $700. This was when these sets were being sold for $350!! Parts is where these companies rake in big profits. Don't blame the servicer for this one.
I had one broken a few months ago. I got a couple quotes.. it was about $200 less then a brand new one. I'd just buy a new one.
For the new TV I'd pickup a screen protector for it. My son threw a toy at my TV the other day and I nearly had a heart attack from the flashbacks. Thank God I picked up one of these a few weeks earlier. It stopped it. LCD screens really break easily as you know. http://www.tv-armor.com