Question about Office Equipment & Supplies

1 Answer

Still stuck ! color cartridge carrier won't move to allow my replacing them as you have suggested.

The carriage for the ink cartridges does not move left and return to allow me to examine and reposition the ink cartridges.  I made prints on Kodak ink jet paper after I replaced two of the inks, and had this problem only after producing a much smeared, wet, letter size print on laser paper, glossy paper which did not hold the ink.  Could there be ink dripping in the wrong place?

Posted by on

  • 1 more comment 
  • greatgunns Jul 19, 2008

    Thanks for trying! I have used only Epson ink cartridges for the three years I have owned this printer. Unless I can get the carriage to move left I cannot replace all as you suggest. I am now getting a blinking yellow  !!!! and a "service required" notice, plus "parts inside your printer are at the end of their service life."  Is the "printer documentation" that I should look for THE WARRANTY?
    What are my options here?  I would appreciate your judgment re. repair or replacement. Thanks!    George                             

      

  • wells1512 Aug 13, 2008

    Error message states "original jam", but there is NOTHING in it to jam. I cannt get the cartridge carrier to come out. It feels stuck, maybe the problem? HELP

  • Anonymous Mar 30, 2009

    my cartridges in my printer wouldn't move when they finslly decided to move they won't close

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 38 Answers

What kind of cartridges did you replace with?
Like with original ones or the other replacement you get in market.
Because with use to duplicates you get this problems many times.
If you are using original cartridges then try replacing all the cartridges at once.
And even if this does not work then may be you need to take the printer to the vendor to get it repaired.

Posted on Jul 18, 2008

  • Gavendra Shah Jul 19, 2008

    "service required" notice, plus "parts inside your printer are at the end of their service life."

    This mes that your that the assembly which moves the cartridges has worn out. Go for a replacement.


  • Nicky Helmkamp Sep 11, 2012

    You could always buy new printer ink cartridges, I know www.inktechnologies.com has pretty good prices for all sorts of brands.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ink cartridge in Z705 will not move to center of carriage for changing when top is lifted Even though the Belt is moving. Help !!!!!!!!!!!.. >:( :( :'(


Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.



I hope this helps.

Oct 24, 2011 | Lexmark PhotoJet Z705 InkJet Printer

1 Answer

Carriage for the ink cartridges is stuck, the carriage wont move to the middle so i can change the ink. i turned off the power & then turn it on , the carriage just move a little from the right and...


Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Aug 30, 2011 | Lexmark X2600 InkJet Printer

1 Answer

Can't change Lexmark Z42 ink cartridge


You can unplug the printer from the power source. With the printer off, open the cover where the cartridge carrier is. Hold the solid white tape found in the middle inside the printer. Slowly drag the cartridge carrier to the center. Replace the cartridges. Close the cover. Plug printer back to the power source. Hope this helps.

May 03, 2010 | Lexmark Color JetPrinter Z42 InkJet

1 Answer

How do I replace an ink cartridge on NX400?


Assuming that that you have no errors preventing the cartridge change, press the "setup" button, use the arrow buttons to select "maintenance" and press the "OK" button. The carriage will now move to the replacement position. If you have an error condition and you need to access the ink carriage then swith on the printer and when the carriage begins to move across to the left simply pull out the power cable. The carriage can now be carefully pushed into position. Ensure that the carriage is pushed back to the right before turing power back on.

Hope this helps, please take a moment to rate this solution, thanks.

Apr 09, 2009 | Epson Stylus NX400 InkJet Printer

1 Answer

HP C3150 Cartridge stuck


  1. Press the Power button (c01575386.gif ) to turn the product on, if it is not already on.
  2. Open the cartridge door. The carriage might try to move into the access area at the right. Allow it to move to that position.
  3. Wait until the carriage is idle and silent.
  4. Without turning off the product, disconnect the power cord from the back of the product. WARNING: You will move parts by hand in the following steps. You must disconnect the power cord to eliminate the risk of an electrical shock and to reset the paper-feed mechanism.
  5. Looking in through either the cartridge door or the output tray, make sure the cartridges have not come loose in the carriage. Push each cartridge inward to securely lock them in place.
  6. Check for and remove any obstructions under or around the carriage that might prevent it from moving.
  7. Make sure the carriage can move freely across the width of the product by firmly pushing the carriage to the left, and then to the right.
  8. Close the cartridge door.
  9. Reconnect the power cord to the back of the product.
  10. Press the Power button (c01575386.gif ) to turn on the product.
  11. Allow the product to warm up, and then try the print job again.
  12. Check the cartridges for damage: NOTE: The product must be on or it will not release the cartridges.
  13. Wait until the carriage is idle and silent, and then lightly press down on a cartridge to release it. Pull the cartridge toward you out of its slot.
    • The tri-color cartridge is on the left.
    • The black cartridge is on the right.
  14. Check the cartridges for damage, and then replace any damaged cartridges. Check for obstructions under and around the carriage. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
  15. Follow these instructions to install the cartridges correctly.
    1. If you are installing a new cartridge, remove the cartridge from the packaging, and then remove the pink-protective tape.
    2. Hold the cartridge by its sides, with the contacts facing into the carriage.
    3. Slide the cartridge at a slight upward angle into the empty slot, and then gently push it until it snaps into place.
      • To install a tri-color cartridge, insert it into the left slot.
      • To install a black cartridge, insert it into the right slot. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
        Thanks, Joe

Nov 11, 2008 | HP Photosmart 3310 Printer

1 Answer

Carrier jam on printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Oct 28, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Clear the carrier jam


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Sep 01, 2008 | Dell 942 All-In-One InkJet Printer

2 Answers

Ink cartridge carrier jam


If possible, shut off the printer completely and manually move the ink carriage to where the cartridges can be swapped out. turn it back on and try again. try to see if some mechanism that holds the missing cartridge in place has swung down and is bumping into something, preventing the carriage from moving past a certain point.

Aug 21, 2008 | Dell 926 All-In-One InkJet Printer

1 Answer

Ink carriage jammed


Well, I'm not too happy that the only response I got was solicitation for the Premium Assistance Plan.

Figuring that the printer had pretty much died, I allowed my husband, Mr. Fix-It, to give it a try. He simply pushed up on the front end of the ink carrier and slid it into the opening. This allowed him to get at the cartridges and push gently down on the new cartridge I'd installed. It had not been seated completely. Works fine now.

I'd be curious to know why I found a huge ink spot under the printer. It has probably been there for quite some time, as I usually just dust around things rather than move them.

Mar 14, 2008 | Epson Stylus C84 InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

867 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

70387 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...