Question about HP Compaq Evo Notebook N600c

10 Answers

Compaq laptop problem

Laptop shuts off without warning while on battery power. Can then reboot
but same thing happens repeatedly even though battery shows plenty of time left. Happens while using and when idle.
Battery charges OK and contacts look OK. Bought new battery but same problem.
Power save options are set to never turn off. Unit runs OK on AC power and runs OK on battery in Windows Safe mode but problem returns on booting normally. Also noticed lately that AC and battery icons are missing from system tray.
Compaq Evo N600C with Windows XP Pro SP2. Updates are current. Bought used and believe unit was upgraded to XP from Windows 2000.

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  • 68 more comments 
  • tmac1 Jul 18, 2008

    Hi WV,



    I have uninstalled Norton anti-virus. That's all I had, I didn't have the full suite.



    I think the battery problem might be fixed. I had three sessions this morning of 45 min - 1 hour on battery with no problems. Usually on the second or third power on it will quit after a few minutes.



    I turned off Error Reporting as you said.



    tmac1

  • tmac1 Jul 18, 2008

    My network connections show 2 icons:



    Internet Gateway



    Internet Connection

    Connected

    Internet Connection



    LAN Or High-Speed Internet



    Local Area Connection 2

    Connected, Firewalled

    Intel(R) PRO/100 VM Network Connection #2

  • tmac1 Jul 18, 2008

    I have noticed that the Casheman system tray info shows up sometimes and sometimes it dosen't since turning Error Reporting off and back on yesterday.

  • tmac1 Jul 18, 2008

    I am getting the Casheman info OK now with Error Reporting off. Is Avast better than AVG? I am already running it on my W2K tower.

  • tmac1 Jul 19, 2008

    Sorry to hear about Laura's mom. It's always a difficult time when losing a parent. I hope she is doing alright.



    I can find Avast and will install it.



    Yes, I have installed sp27129. That is the BIOS I have now. I believe that is the last one. There is one other (sp28069) but the ROM family is different from what I have.



  • tmac1 Jul 19, 2008

    I have Mobility Radeon for display adapter.

  • tmac1 Jul 19, 2008

    I have already run that update from your earlier instructions.

  • tmac1 Jul 19, 2008

    I downloaded and ran 2 display updates:



    sp20678 and sp27665

  • tmac1 Jul 19, 2008

    Hi WV,



    I installed Avast and it went OK with no complaints from AVG. I ran a boot scan and there were no infected files in the Chest, but there are 3 system files:



    kernel32.dll C:\WINDOWS\system32 4/16/2007 8:52:53 AM 7/19/2008 8:30:11 AM
    winsock.dll C:\WINDOWS\system32 8/23/2001 5:00:00 AM 7/19/2008 8:30:13 AM
    wsock32.dll C:\WINDOWS\system32 8/4/2004 1:56:48 AM 7/19/2008 8:30:14 AM

    What does this mean?



    tmac1

  • tmac1 Jul 19, 2008

    I see where the system files in the Avast Chest are backups. That's all I have in there.



    I have AVG still running. Should I disable or uninstall it? Neither program is complaining.

  • tmac1 Jul 19, 2008

    OK, I will work on this.

  • tmac1 Jul 20, 2008

    OK, I have reinstalled the ePower Management update. I have all of the new tabs and options settings.



    These are the updates I have done so far:



    2 BIOS updates: sp21458, sp27129 (current)

    1 Battery BIOS update sp27390 (ran and it said "No Update Needed")

    2 display updates: sp20678, sp27665

    1 ePower Management update: sp22688



    I also found and downloaded an application called HP Setup Utility (sp28533) that lets you change BIOS settings using the Windows interface. I installed it but haven't tried it yet.

  • tmac1 Jul 20, 2008

    OK, I have uninstalled AVG. The boot up is quicker and the system tray looks better now. Any updates I can get I will put on. You were also going to show me how to turn off ICS.

  • tmac1 Jul 20, 2008

    OK. I have been looking at all the properties for my network connection and don't see anything about ICS. I did find a services tab that said "services that other users can access" but there wasn't anything listed. There is also some tabs with check boxes for services but nothing is checked.

  • tmac1 Jul 20, 2008

    Yes, I have a "Network Connections" icon.

  • tmac1 Jul 20, 2008

    OK, I have a short list of items with check boxes. There is no Internet Connection Sharing listed.

  • tmac1 Jul 20, 2008

    OK, that's the dialog box I have. There's no ICS listed.

  • tmac1 Jul 20, 2008

    Wouldn't they have to know your password?

  • tmac1 Jul 20, 2008

    I mean the wireless code password?

  • tmac1 Jul 20, 2008

    OK, I changed the ICS setting to manual and still got the firewall warning. When I turned it on it changed the services setting back to automatic.

  • tmac1 Jul 20, 2008

    OK, I have installed the keyboard updates.

  • tmac1 Jul 20, 2008

    OK, thanks.

  • tmac1 Jul 20, 2008

    Hi WV,



    I still have the battery problem. The laptop shut off again after about 10 minutes of power on.

  • tmac1 Jul 21, 2008

    I have installed the Diagnostics for Windows. I started running a basic test but the laptop was getting very warm as the air conditioning in my house is not working right. I cancelled it and will run later when it is cooler inside.

  • tmac1 Jul 21, 2008

    The diagnostics were pegging the CPU at 100% but they were running OK. CPU temp was 75 C. I'm going to take it to a cooler part of the house and try again. The cooling pad helps but laptop still gets warm during heavy use.

  • tmac1 Jul 21, 2008

    I ran the basic test and everything passed with no errors.

  • tmac1 Jul 21, 2008

    I ran a complete test and everything passed with no errors. It has some battery information and says that it needs calibration:



    Product . . . . . . . . Evo N600c

    Date . . . . . . . . . . 7/20/2008
    Time . . . . . . . . . . 8:47:43PM

    Number of processors . . 1
    Processor . . . . . . . Intel at 1.200GHz
    Power Source . . . . . . AC
    Life Percent . . . . . 100%
    Battery Status . . . . High
    Battery 1 . . . . . Present
    Chemistry: LIon
    Charge Capacity: 45500 (milli-Watt Hour)
    Needs Calibration

  • tmac1 Jul 21, 2008

    Here is my NIC card info:



    Adapter Number 2
    Adapter Name Intel(R) PRO/100 VM Network Connection
    DNS Host Name evo-n600c
    DNS Servers
    IP Address 0.0.0.0
    IP Subnet 0.0.0.0
    Default IP Gateway
    DHCP Enabled Yes
    DHCP Server 192.168.1.1
    DHCP IP Address 192.168.1.101
    DHCP Lease Obtained 7/21/2008 8:13:05 AM
    DHCP Lease Expires 7/22/2008 8:13:05 AM
    Status Code 0
    Adapter Status This device is working properly.
    Adapter Type Ethernet 802.3
    MAC Address 00:02:A5:B6:51:FD
    Connection Status Connected
    Connection Speed 100.0 Mbps

  • tmac1 Jul 21, 2008

    Here is the wireless card info:



    Device Type Network adapters
    Device Name Realtek RTL8185 54M Wireless LAN Network Adapter #2 - Packet Sc
    Description Packet Scheduler Miniport
    Manufacturer Microsoft
    Location
    Driver Provider Microsoft
    Driver Version 5.1.2535.0
    Driver Date 7-1-2001
    Status Code 0
    Status Message OK
    Class Guid {4D36E972-E325-11CE-BFC1-08002BE10318}
    Device ID ROOT\MS_PSCHEDMP\0004


    --------------------------------------------------------------------------------

  • tmac1 Jul 21, 2008

    OK, I updated the NIC card and it looks like it worked. Do I need to reboot for this?

  • tmac1 Jul 21, 2008

    Do I need to have the wireless card in to do the updates?

  • tmac1 Jul 21, 2008

    The first wireless update ran OK. The second one, the instructions say to insert the WL100 PC card into the computer. Do I use my Realtek card?

  • tmac1 Jul 22, 2008

    I don't have the Compaq Multiport Module installed on this laptop. I ran the last network update and it confirmed that it is not there.

  • tmac1 Jul 22, 2008

    Glad to hear the family is doing OK.



    I have the regular PC card slots on the side of the laptop. I believe the last update is for the special unit on the top right hand side for this model. It has a removable grey cover. That is for Bluetooth etc. That is not installed on my machine. The wireless card is generic that I got from the same person as the laptop. It has no brand name on the box or card. The Realtek name shows up on installation of the software driver.

  • tmac1 Jul 22, 2008

    The Realtek card is an 802.11g at 54 Mbps. Here are the specs from the users manual:



    TECHNICAL SPECIFICATIONS

    General

    Radio Technology IEEE 802.11b Direct Sequence Spread Spectrum (DSSS)

    IEEE 802.11g Orthogonal Frequency Division Multiplexing (OFDM)

    Interface PC Card: 32-bit CardBus, PCI Adapter: 32-bit PCI bus

    Data Transfer Rate 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54Mbps

    Receiver Sensitivity 54Mbps: Typical -70dBm @ 10% PER (Packet Error Rate)

    11Mbps: Typical -86dBm @ 8% PER (Packet Error Rate)

    Transmit Power 802.11b: 15±2dBm

    802.11g: 13±2dBm

    Frequency Range 2412 ~ 2484 MHz ISM band (channels 1 ~ 14)

    Modulation Schemes DBPSK/DQPSK/CCK/OFDM

    Channels 1~11 channels (FCC), 1~13 channels (ETSI),

    1~14 channels (MKK-Japan)

    Media Access

    Protocol

    CSMA/CA with ACK

    Security 64/128-bits WEP Encryption, WPA-PSK, WPA2-PSK, WPA, WPA2

    Diagnostic LED PC Card: Link, ACT, PCI Adapter: Link

    Antenna

    PC Card: Integrated printed dual diversity antennas

    PCI: 2dBi dipole antenna

    Physical and Environmental

    Driver Support Windows 98, ME, Windows 2000, Windows XP

    Temperature Operating: 0° ~ 40° C, Storage: -10° ~ 70° C

    Humidity 10% ~ 95% RH, no condensation

    Dimensions PC Card:, 115 x 54 x 8.7 mm, PCI Adapter: 13 x 121 x 21.6

    Certifications FCC Part 15.247 for US, ETS 300 328 for Europe



    I have it in now and it is working OK. It shows up in device manager as "Realtek RTL8185 54M Wireless LAN Network Adapter #2"


  • tmac1 Jul 22, 2008

    Here is the WinAudit info:



    Device Type Network adapters
    Device Name Realtek RTL8185 54M Wireless LAN Network Adapter #2
    Description Realtek RTL8185 54M Wireless LAN Network Adapter
    Manufacturer Realtek
    Location PCI bus 3, device 0, function 0
    Driver Provider Realtek
    Driver Version 5.1097.201.2007
    Driver Date 2-1-2007
    Status Code 0
    Status Message OK
    Class Guid {4D36E972-E325-11CE-BFC1-08002BE10318}
    Device ID PCI\VEN_10EC&DEV_8185&SUBSYS_818510EC&REV_20\5&26B237F1&0&0018F0



    I have the card in now but before I was using cable.

  • tmac1 Jul 22, 2008

    Hi WV,



    I've been doing some research. Realtek is the maker of the driver software. I don't know about the card, it has no brand name. The company is Realtek Semiconductor Corp. and they develop IC's. The "Realtek 8185 Wireless LAN Adaptor" is the device driver name.

  • tmac1 Jul 22, 2008

    I didn't test the battery function when I got the laptop until after I had installed the wireless card. I had used the card in a Dell Lattitude before with no problems.

  • tmac1 Jul 22, 2008

    Your link is giving me a page not found. What do you mean USB? I have only used the standard cable input for networking.

  • tmac1 Jul 23, 2008

    I don't know how those guest entries got there. I did the same thing to reply as usual.



    I don't see your new link ...nothing is highlighted.

  • tmac1 Jul 23, 2008

    Yes, send me the modem update.

  • tmac1 Jul 24, 2008

    I don't have a cd burner that I know of. My tower is CD Rom and my laptop is CD/DVD Rom. I can link to my tower thru the router.

  • tmac1 Jul 24, 2008

    Thats OK, don't worry about it. I got this laptop from a local reseller with just the basics. The person I dealt with is a tech at a local company. I called him about the battery problem and he gave me some things to check. I called him back a couple of times but no reply after that.



    I have the shared files folders and can also access the regular My Documents for each computer on the network. I can transfer files back and forth whenever I need to.

  • tmac1 Jul 24, 2008

    OK. Here is my disk drive info:



    Device Type Disk drives
    Device Name HTS424040M9AT00
    Description Disk drive
    Manufacturer (Standard disk drives)
    Location 0
    Driver Provider Microsoft
    Driver Version 5.1.2535.0
    Driver Date 7-1-2001
    Status Code 0
    Status Message OK
    Class Guid {4D36E967-E325-11CE-BFC1-08002BE10318}
    Device ID IDE\DISKHTS424040M9AT00_________________________MA2OA72A\5&15F9542B&0&0.0.0


  • tmac1 Jul 24, 2008

    Having problems with the new Realtek wireless driver. Can't get it to connect to my WEP network. It only connects thru non-encrypted networks.

  • tmac1 Jul 24, 2008

    I don't see any disk drive information in the BIOS screens.

  • tmac1 Jul 25, 2008

    It's a Hitachi 40 GB model HTS424040M9AT00 disk drive. I got the info from ebay. The model number is displayed in Windows Device Manager / Disk drives.

  • tmac1 Jul 25, 2008

    I got the wireless connection working OK. I had to go into the router and change the network key. The old key number wouldn't work with the new driver. I rebooted the router and set my network to the new key and it connected.

  • tmac1 Jul 26, 2008

    OK. Will do those and let you know.

  • tmac1 Jul 26, 2008

    Hi WV,



    I need a link for the system enhancements. Thanks.

  • tmac1 Jul 26, 2008

    I have already done the power management update (sp22688).

  • tmac1 Jul 29, 2008

    Hi WV,



    No, I didn't get the 49 MB update. You didn't put in the link.

  • tmac1 Jul 29, 2008

    OK, Thanks.

  • tmac1 Jul 29, 2008

    The enhancements update installed OK. I noticed the documentation said for SP1 systems? I have SP2.

  • tmac1 Jul 29, 2008

    OK, I will work on these updates.

  • tmac1 Jul 30, 2008

    Hi WV,



    I have downloaded and installed the lid switch utility. I noticed that on the XPSP3 link site it says not to use the download button if you are updating only one computer. That is for updating multiple computers on a network and to use the windows update facility for a single machine.

  • tmac1 Jul 30, 2008

    I have downloaded and installed XPSP3. All went OK. I had to download using Win XP as it wouldn't work using Win 2K.

  • tmac1 Jul 31, 2008

    Yes, I only have the basic disk defragmenter in system tools.

  • tmac1 Jul 31, 2008

    OK, will do. By the way, I was looking at the wireless network connection properties the other day and under one of the tabs there is a check box for internet connection sharing. It was not checked.

  • tmac1 Jul 31, 2008

    OK, I have the BoostSpeed program and have run the disk and registry defrags.

  • tmac1 Jul 31, 2008

    Yes, I used the laptop and downloaded to the SanDisk drive. I then copied the file to a folder on the C drive and executed it. I did this all in one logon session and the laptop was running the whole time. I checked the system information afterwards and it said Service Pack 3. I tried downloading using Win 2K but it would stop after 5 minutes and leave a small executable that wouldn't run.



    I have 816 MB free on my tower and 29.1 GB free on my laptop.



    I also tried the system file checker again and it is still stopping and prompting for a WinXP disk.

  • tmac1 Aug 05, 2008

    Hi WV,



    I have searched all folders including hidden and subfolders and I don't have the winnt32.exe file. I don't have a C:\Windows\i386 or C:\Winnt\i386 folder.



    I took the laptop to Office Depot a couple of days ago as they were offering a free PC checkup analysis. They load a program and run it and you get to keep the results file. It says pretty much what I already know about the hardware; not enough memory, etc. It did say that I am running 58 services which is too many. It recommends 50 or less. It also made some suggestions for configuration. If you want I can list them for you.

  • tmac1 Aug 05, 2008

    I haven't tested the battery function since the last changes so I will do that. I also came across someone on the internet that had the same laptop as mine with the same problem. He found that when he had something in a usb port; a flash drive or a usb mouse, the problem seemed to go away. I could always try that too.

  • tmac1 Aug 05, 2008

    OK, I will do some testing and let you know. You can go ahead and give me the instructions for the registry. I did a little bit of registry editing in Windows 98 using regedit. I had instructions on how to remove some leftover uninstall files.



    Can you explain how the Service Packs work? Are they pretty much new systems or just some file updates? Thanks.

  • tmac1 Aug 05, 2008

    OK, thanks. I feel much better about the system files.



    I disabled the Error Reporting Service again. We had turned it off before but it seemed to cause the Casheman icons to not show up in the system tray so we turned it back on. The icons have still been ocassionally missing with it on and I don't think it's related. They showed up OK after I turned off ERS.

  • tmac1 Aug 07, 2008

    Hi WV,



    I have been testing on the battery and it looks like that user is right. The shutdown problem goes away when I have the flash drive in the usb port. I started testing Tuesday without the flash drive and the laptop shut down twice within the first 30 minutes. I put the flash drive in and have had no problems since.

  • tmac1 Aug 07, 2008

    It has run for 1 hour + each time I powered up. I have gone thru two battery cycles.

  • tmac1 Aug 07, 2008

    The laptop will run for 3.5 hours before needing a re-charge. I only powered it up for 1 hour at a time for testing. It seems like the problem is more likely to show up on a second or third power on (if it doesn't shut ndown the first time).



    I have no issues with AC power except for one time when it was in some kind of power on / off loop. I unplugged it and took out the battery and put it back in and had no problems after that.

  • tmac1 Aug 08, 2008

    OK, the laptop is running good but boots kind of slow. I have also noticed some kind of error message that flashes too fast to read at shutdown.



    On the winnt32.exe, I looked for it back when we first started the upgrades and could'nt find it then either. I will see if I can locate a Win XP CD.

  • tmac1 Aug 08, 2008

    Did a search on winnt.exe and it was not found.

×

10 Answers

Hi WV,

I am still testing on the battery and so far no problems with the flash drive in. The slow booting is due I think to Avast updating the virus database at the same time. Otherwise it boots OK. I am getting an error at shutdown "SynTPLpr failed to initialize properly" I have also noticed that I don't need to click on the user login at boot time, only place the cursor over the name and it takes off by itself.

Posted on Aug 11, 2008

OK, my last comment went in as a guest also. The laptop runs good but seems to boot kind of slow. I haven't noticed any problems with SP3 or the updates.

Posted on Aug 07, 2008

I haven't noticed any problems and it runs good but boots up kind of slow.

Posted on Aug 07, 2008

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Sir please give me idea to solve my wireless driver problem of presario c700tu laptop.i want to download this driver .
please help me. i will be obliged to u forever

Posted on Aug 02, 2008

I did the search and winnt32.exe is not found. I used the subfolders and hidden files options.

Posted on Jul 31, 2008

OK, it is a Realtek RTL8185 54M.

Posted on Jul 22, 2008

I have not tried powering on AC without the battery in. Will that tell you anything? Once the laptop was turning on and off by itself in a loop until I removed and reinserted the battery.

Posted on Jul 21, 2008

Here is my network info:

Adapter Number 1
Adapter Name Siemens SpeedStream Wireless USB Adapter Number 1
Adapter Name Siemens SpeedStream Wireless USB
Adapter Number 2
Adapter Name Intel(R) PRO/100 VM Network Connection Adapter Number 2
Adapter Name Intel(R) PRO/100 VM Network Connection
Adapter Number 3
Adapter Name Realtek RTL8185 54M Wireless LAN Network Adapter Adapter Number 3
Adapter Name Realtek RTL8185 54M Wireless LAN Network Adapter
Adapter Number 4
Adapter Name Intel(R) PRO/100 VM Network Connection Adapter Number 4
Adapter Name Intel(R) PRO/100 VM Network Connection

Posted on Jul 21, 2008

Yes, I am using a new battery and had the same problem with the original one.

You haven't sent me any updates for my network card(s). I don't use dial-up but maybe I will need it sometime.

Posted on Jul 21, 2008

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  • 859 Answers

OK, thanks. This is getting tiring eventhough staff here says they have this problem worked out, the wreakage was considerable. My ranking which is hard to come by at this level was decimated.

Did you get the Error Reporting service instructions on how to disable it?

Have you uninstalled Norton completely? Leave AVG in place until I get you the link to Avast.

I'll help you get ICS stopped. This is normally listed in the properties for Network, inside Control Panel. It would be listed as a service in the window. You select it and then choose uninstall.

Go ahead and rate this fixed so it doesn't get abused again. I only hope we don't run into this problem again this coming weekend.

Thanks.
WV

ps I'll be looking at what updates to apply next.

Posted on Jul 18, 2008

  • 63 more comments 
  • Glenn Rogers
    Glenn Rogers Jul 18, 2008

    Avast is better. Its has a smaller impact on system resources and covers more bases. As you may know, you can schedule a boot time virus scan. This is the best way to scan for viruses, before the Windows environment loads.

    You weren't looking at what I'd hoped for in Network properties. I'll be more detailed tomorrow.

    Laura's Mom passes away and Laura leaves for home for four days and is taking her two girls (grown and out of home) with her. I have to stay here for my business and keep the cats fed, etc. And, save us some money doing it. I hope to get her Dad out here for a vacation this Fall.

    Today was one incredible busy day, last two have been. Usually my business starts getting busy again in August, last three years that's changed. I even got a premises security upgrade job too.

    Send you more tomorrow. If you don't hear form me its okay to post and ask.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 18, 2008

    The Bios update will certainly help with the Battery issue. I'll find the update for the ePower Management and post that for you.

    Do you need instructions on finding avast? It's now at Avast.com

    Go there and select Home Edition, then download it, while that's downloading go back to avast.com and find the registration page. Register you package and it will be emailed to you. Open that email and then open notepad.exe from Start, Run, (type) notepad.exe
    paste your license here and save it to the directory you will move the Avast executable to, such as c:\software\avast\

    Install Avast. If you get errors from AVG onboard, uninstall AVG. Reinstall Avast. Avast will want to restart, choose No, Cancel or later. You'll see the blue A in your system tray, right click this, choose the second option from the top "Start Avast Antivirus", the first thing you see is the Register License box, copy and paste your new license into this then choose OK and let Avast Start up. Once it has, drop the arrow down list and select Schedule Bootime Virus Scan, or words to that effect. Now, reboot your PC and keep your laptop on hand. When it finds something, like malware, choose Move to Chest, and also do this for any system files. When prompted choose "Always" these two actions.Now you can go do something else. It is normal for Avast to NOT be able to examine password protected CAB files, such as those from Microsoft. Don't worry about those.

    Once you are in Windows again, right click the blue A and select Start Avast Antivirus and let the program window launch. Once its done scanning your memory, click on the Virus Chest and see if anything is in there. If there is, write those into a notepad file and post those to me. We'll see if you had any really nasty things on your machine or not.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 18, 2008

    We are coming up on another weekend and even though the Staff had this site down for repairs late last night, none of us, including them are too certain someone may try to pull off the shenanigans again.

    So, please rate this thread fixed to lock it down.

    BTW, the smoke here is finally abating. Laura has left for Montana and I'm hoping for a normal weekend on this board, Man, I sure hope so as we are almost done with your machine.

    Nothing is going to please me more than to see this laptop of yours running as it should.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 18, 2008

    Remind me if I don't send you the instructions for turning off ICS on your machine. No one needs to connect through your laptop to access the internet, and this will keep kids from riding around town trying to find access to the Net through PC like yours, no matter how protected you are. I have tools for hacking my way into systems and I use them Ethically to test wireless systems for clients such as doctors and dentists, that sort of thing where they are now subject to HIPPA.

    This is a list of the categories where updates are available.

    » Application - Multimedia
    » BIOS
    » Driver - Audio
    » Driver - Display
    » Driver - Graphics
    » Driver - Keyboard, Mouse and Input Devices
    » Driver - Modem
    » Driver - Network
    » Driver - Printer
    » Firmware
    » Operating System - Enhancements
    » Operating System - Enhancements and QFEs
    » Software - Internet Access
    » Software - Management
    » Software - Multimedia
    » Software - Solutions
    » Software - System Management
    » Utility

    I'll post the last Bios update to you but as you said I do believe you have the latest on board already. Its just that its not easy for me to check what you sent against what is available and know.

    Do you have and have you installed this Soft Paq







    sp27129.exeJust let me know.

    I'll be in and out as I go to this Pizza store to meet with the owner.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 19, 2008

    Thanks.

    Right, on the bios. I'll start sending you updates for your other components.

    Frankly, I have my doubts about this website and the thrashing its taken from some disgruntled former employees. I hope things remain sane. Weekends used to be a great time to get some things done, especially for the customers.

    Can you go to Control Panel, Display and tell me which display adapter you have, Radeon or ATI?

    Thanks.


  • Glenn Rogers
    Glenn Rogers Jul 19, 2008

    Download this file here to a sub Folder among the others you'ved created called Display and then just double click it to start the update.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 19, 2008

    Oh, okay. Just tell me which ones you have downloaded.
    WV


  • Glenn Rogers
    Glenn Rogers Jul 19, 2008

    Avast make a backup of these critical system files that are at risk to a serious virus attack. They are here as a backup.

    Which other updated files have you downloaded before. And, I was thinking that it may not be a bad idea to reinstall these drivers now that your bios is updated properly.

    I just wanted to point out that its ironic that HP does give up on updating a lot of things including the bios even when it could be tweaked a little more.

    So, let me know what you have in the download folders of updates so far so I don't have you duplicating effort.

    HOWEVER, go ahead and reinstall the ePower Management update which is depended on the Bios being updated and which was addressed in one of the Bios updates. After you done this, and posted the updates you already have. We'll see what's new in your Power Management interface. There should be a series of settings for when you are on battery and are on A/C. These would include actions such as 'when the lid is closed' to standby, sleep, and hibernation.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    You can uninstall AVG, its just using system resources and memory.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    OK. I start posting the updates for the rest of your laptop.

    It may seem superfluous to do this, for audio and glide pad, but you would be surprised what each update actually accomplishes, there is usually a fix to your registry beside updating the driver itself.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    Go to this page, and download the audio update to a subFolder called Audio, and install it.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    On your desktop, do you have a network icon?

  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    Right click, My Network Properties. You should then see: Local Area Connection in a list. Right click LAC and choose Properties. Now you should see a list of services installed. One of these should be Internet Connection Sharing, select that and click on uninstall.



    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    You want to see this dialog box.



    In this list of installed services should be the Internet Connection Sharing.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    Alright, I need to think. But, I'm thinking to disable is in services. You see, this makes your laptop vulnerable to a hacker sitting in a car down the block from you, or even next door.

  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    I list myself as an Ethical Hacker. That is to say, I test the security of wireless networks for businesses. To do this I use tools off the Internet any hacker can access. So, your password is only as strong as you make it. Should you be using the code under your modem from the phone company, all someone has to do is break in without a trace, write the coded down and their done.

    I suggest business use pass phrases and I get them from an English to Latin Latin to English dictionary at the library to get a pass phrase. There are password generator but those in use require you to write it down somewhere. Most people write it down and tape it under their laptop. That's the most common and first place to look.

    So, anyway. You can check and or make your ICS manual which will be okay with your Firewall.

    Right click My Computer, select Manage, select Services, find ICS, make it manual and not automatic.

    Let me know, but I'm taking a break for Dinner and I have to go out and drop off some paperwork to a business that's a restaurant and this is when the owner is in.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    Alright. I'll figure out what's going on with your firewall later, if it needs to be changed at all. I think the SP3 will take care of most of this anyway.

    The following downloads should go into a suFolder called Keyboard. Install them when they're downloaded, one at a time.

    This one.
    Then, this one.
    And finally this one.


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    Hi, To put it mildly things are not suitable to doing business here on a Saturday once again. Fired off several emails to the powers that be about this situation.

    There isn't much more to download until I find the single source download so you can transfer XPSP3 from your tower to you laptop.

    See you tomorrow,
    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    Wold you remind me on this battery. I know you cleaned the contact and all that. Is this a new battery? yes? as I recall. Did you have the same problem before? with an older battery.

    Do you know you can boot up your laptop on A/C wihtout the battery being inserted?

    We'll still proceed with the updates to get those all ruled out.

    Being a computer tech is like being a logician we have to start with the obvious and then rule out each and every source one by one. Sometimes this is really tedious and rather tiring, but the only process that works.

    So, I'll send you the final updates to install and get the url for the single download of the XPSP3 you can transfer over to your laptop with the memory stick. I've downloaded the SP3 onto one of my four computers and all is okay.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    Have I sent you the update for your Network card?

    Use WinAudit or Right Click My Computer, click on Properties, go to Hardware, click on Device Manager, your Network Adapter will be listed but his may only be the one in use, such as your wireless adapter. HP has updates for your Bluetooth adapter, this can connect to a wirelsss phone and transfer ringtones you download, an Odessey Client (don't know what that is yet), your Mobil Pro Wireless deice, the software for that, your onboard Network Interface Card (that is the large socket that looks like an oversized modem port. There is a modem update too, do you ever use dialup anymore?

    WV


  • Glenn Rogers
    Glenn Rogers Jul 20, 2008

    BTW, we are getting thunder storms, have lost power a lot and my DSL service has gone down several times. So, don't be a bit surprised if you don't hear from me in a timely manner until this all passes.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    Go to this page to download the latest Diagnostic Utility to a subFolder called Disagnostics. It can be installed and run from windows or installed from 4 diskettes.

    Here are the release notes:
    Diagnostics for Windows will display information about the computer's
    hardware and software configuration and test the computer to ensure it
    is operating properly.

    This may or may not provide information on your battery which I believe has a bad chip inside.


  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    That's odd, with your cooling pad. Still, let your instincts guide you always.

  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    OK. These test are good for system hardware errors. They aren't intended to tests batteries definitively.

    thanks for running it. I saw it and its good to have one.

    Can you send me the info on your NIC card using WinAudit.

    thanks,
    WV


  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    Post to me the wireless card/built in module information too. Then,
    Download this file here to a location with a subFolder named Network and then a subFolder of that called NIC
    (If you get stuck somewhere contact me the usual way first, and explain what and why.)

    Create a Restore Point

    Copy, Paste and Print all the info below:

    Your Laptop Local Address and Gateway/Server address
    Default IP Gateway
    DHCP Enabled Yes
    DHCP Server 192.168.1.1
    DHCP IP Address 192.168.1.101

    Once you've unpacked your download into a subFolder named network user this location's path in item 10 below.

    -- For UPDATE to a newer version of the NIC drivers.

      1. Select start, then Control Panel.

      2. Double click Network and Internet Connection.

      3. Select the Network Connection icon.

      4. Double Click the Local Area Network icon.

      5. Select the Configure button.

      6. Select the Driver tab.

      7. Select the Update Driver button, then select Next.

      8. Select Install From A LIST..., then select Next.

      9. When prompted, select Include this location in the search.

      10. Browse to or type in the directory path, then select Next.

      11. Select the Intel PRO/100 network adapter from the device list, select Next.

      12. Continue to follow on-screen instructions until finished.

      13. Close network adapter properties, and Control Panel.



  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    For your wireless port,
    Download these three files into a subFolder named Wirrelss Port
    First this on here, If this install does not update and says its not needed, stop and post to me about this.
    Then, this one
    And lastly this one. This last one is a firmware flash update. If in executing it it says your wireless port does not support this let me know.


  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    It never hurts to reboot, I usually suggest it.

    This being a Monday and with some irons in the fire, I will be in and out all day.

    Laura's mother's funeral was today, so I have some mixed feelings about the day itself. I knew here and liked her a lot but she wa a 10year cancer survivor. At least now, she is at peace. Laura's Dad will have some real winding down to do, it has been a long battle for him too. They married at the end of WWII. We want him to come visit with us for awhile. Need to feed him and beef him up again.


  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    Hold on while I examine the update facts.

  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    It doesn't look like it, go ahead and then post any problems.

  • Glenn Rogers
    Glenn Rogers Jul 21, 2008

    No, but post me the model number of your Realtek Wireless Card. I'll see if there is an update for it.
    WV


  • Glenn Rogers
    Glenn Rogers Jul 22, 2008

    You don't have a card that goes into a slot on your laptop?

    Where did you get the Realtek brand ID from?

    WV

    BTW, all is good, family returning home tomorrow.


  • Glenn Rogers
    Glenn Rogers Jul 22, 2008

    The Realtek card should also show up in WinAudit or Device Manger, from Control Panel, System.

    Is there anything there? And, do you use this card to connect to your DSL router or are you hard wired.

    From what I saw so far, your card is really slow at dot A generation when a dot G that is to say 802.11g vs 802.11a/b the 11g is 54Mbs per second while 11a/b is 12Mbs. Your router will support it and your PC will to. Anyhow, any element of your laptop system can cause any problem in your system. That's why the rigorous routine of going through all your hardware.


  • Glenn Rogers
    Glenn Rogers Jul 22, 2008

    I'm real familiar with Realtek, no pun intended. They make good gear. They aren't a well known brand name except amongst techs.

    I'll get the latest dirvers.

    When you were using a USB cable. The cable jack may have been only USB 1.1 which is 12Mbs, thus bottle necking your card's capability. But you may have a USB 2.0 don't know for sure.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 22, 2008

    Go here to download and install the Realtek driver

    WV


  • Glenn Rogers
    Glenn Rogers Jul 23, 2008

    OK. That's what we call hard wired.

    I'll resend the link.

    BTW, I've noticed there were several posts by Guest. These, I've been ignoring as I expect your replies to be at the end of your side and befoe my side begins. I don't scroll down any further as there is no need. If I need to go to use the comment box myself, I press Ctrl+End which takes me straight to the end of the page where the comment box is located. So, if you wouldn't mind, in order to avoid confusion in the future would you be so kind as to use the Add Reply? Thanks.

    Here is the link. Go to this page, scroll down a bit, you will see a table under Windows Drivers, select Site 1 of the UI row.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 23, 2008

    OK. Sorry about that. Laura had called and Igot distracted. Sorry.

    Go here, scroll down to find the table, click on the first link in the row that has the UI acronym in it.

    WV

    You want the modem driver update too? Yes?


  • Glenn Rogers
    Glenn Rogers Jul 23, 2008

    Go to this page for the modem update.

    There are only OS updates left I recall and these are HP specific to you laptop. I am considering the possibilities of how to backup your system so much if not all is not lost to a virus.

    You have a CD Burner not a DVD burner in your hot swap drive bay. And you are hardwired to your router. Can you link to your tower by opening the address in an explorer window?

    WV


  • Glenn Rogers
    Glenn Rogers Jul 24, 2008

    Under documents an settings on both machines, you will have a folder called all users, under this is the folder titled Shared Documents or Documents and then under that are Shared Folders.
    Contents in these folders can be accessed by any computer in the Home Area Network.

    I was only guessing at your having a CD Burner on your laptop as most CDRoms from that laptops era are dead now and have been replaced by writers, usually DVD writers. I got mine on Ebay for less than $30.

    I'll send you these other updates. Its just been a really bad day or two for me with my legs acting up and I've had to take too many pain pills to concentrate.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 24, 2008

    Wow, you know, I hear stories like that all the time about sales of used equipment. Normally, the operative phrase is 'as is' or even 'I'll make it right'. Chances are you were sold this laptop with this as a known issue. But, that's not the end of the world. I'm pretty sure I know the answer but we'll just move on.

    From Winaudit do you have this hard drive?
    Hitachi DK23CA-xx

    WV


  • Glenn Rogers
    Glenn Rogers Jul 24, 2008

    That info on your hard drive did indicate that its a Hitachi. HP has a firmware update for a drive that was supplied with the laptop as sold. Firmware updates, write new code to the chip on the hard drive. These are usually quite important, but we need to be certain. So, do this.
    Reboot,
    Press F10 to enter Bios Screens,
    On the first page or page that shows your hard drive, CD Rom, etc.
    Get to this page.

    It will show the Hard Drive model type, write that down it won't be very long in characters.

    Thanks,
    WV

    As the weekend approaches I need to be vigilant to any new trouble makers on our site. The site owners are getting tired of this too and it will be awhile before the site is configured so only validated experts can log in and any expert can be locked down instantly. What they do now, with this setup is create a new account with a new name.

    Anyway, find the Hard Drive model type and let me know.

    I've got another customer online here with an exact same laptop. Their battery won't charge at all and they can't even get to the bios screens so far. But, I gave this gentleman instructions on how to disassemble the laptop as he said he was handy at taking car motors and motorcycle engines apart. He's done it but the provisions I gave him did not succeed. So, I've been looking at parts and found the DC converter online but it was from England and wouldn't ship to US. But, there are likely others. This part by the way translates power off the battery to the system.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 25, 2008

    Re: your wireless card, the card needs only to be set to the encryption protocol of your wireless router. Normally, WEP uses TKIP you are then prompted for a network name sometimes and then a password.

    Somewhere in your start menu programs there should be a wireless setup utility.And, when you attempt to connect to a wireless network and can't, there is an icon for the wireless card, blue or green when connected and red when not. You can normally click or double click on this icon in your system tray and that will bring up the wireless utility program. Here, you can create a profile, set the encryption protocal, WEP or WEP2, identify the network by name, if needed, and then add the password.

    Do you remember doing this before?

    re: the Hard Drive. I'm surprised this isn't listed somewhere in your bios, even in the bootup order. But, just go to Control Panel, System and then Hardware and finally Device Manger, the hard drive will be listed in there.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 25, 2008

    Your hard drive is not included in this firmware update.
    WV


  • Glenn Rogers
    Glenn Rogers Jul 25, 2008

    Good. Glad to hear you got the router and wireless card working okay. The updated driver should give you better optimization.

    I'll send you the system op updates.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 25, 2008

    go to this page and download the power management update. I'm not sure if it will say needed or not, but give it a go.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 25, 2008

    Go to this page to download the set of system enhanceemnts fro you laptop. Save it to a subFolder called System Enhancements. This is a large file, roughly 49MB.

    Create a restore point first and then execute the downloaded file.

    Just a few more to go.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 28, 2008

    Did you receive the last update I sent you, it was 49MB in size?

    WV


  • Glenn Rogers
    Glenn Rogers Jul 29, 2008

    OK. Sorry about that.

    Here is the link now, save it under a subFolder named Operating Enhancements.

    It is very likely you may not need this. If not, let me know.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 29, 2008

    I understand the apparent confusion. The reason we have been doing all this with software, especially up to now, is to rule out a role of software. More on that later.

    I'll find and post the next update later. I have to be at the hospital in Reno tomorrow and this is an all day trip there and back.

    If I can I'll send this file link to you tonight. I believe it has to be from HP specifically.

    Meanwhile, download this file here and save it to a subFolder called Lid Switch. This controls how your laptop sleeps or hibernates when the lid is closed. As such, it is part in parcel with the power management chip systemware.


  • Glenn Rogers
    Glenn Rogers Jul 29, 2008

    This is the XPSP3 update.

    Go to this page here click on the download button, wait and then when prompted choose "Save As" and save it to a subFolder named XPSP3.

    Do this using a Network cable and not your wireless card, it will be faster and more reliable.

    The installer automatically creates an Uninstall Entry in your Add/Remove program list and creates a Restore Point too.


  • Glenn Rogers
    Glenn Rogers Jul 30, 2008

    Yes. I know. You want to do this to download the update as a single file, move it to your laptop using the pen drive, copy that file to your software folder and then double click that from within your desktop on the laptop.
    WV


  • Glenn Rogers
    Glenn Rogers Jul 30, 2008

    OK. Time to defrag your computer. Do you have just the basic defrag that comes with your XP?

    WV


  • Glenn Rogers
    Glenn Rogers Jul 31, 2008

    Go ahead and run that program for now. Your drive has to be pretty fragmented at this point. Later, I point you to a good program that has a time restricted trial period but is fully functional. I have and use it and it comes in real handy for what it does do. And, its fast and doesn't require a ton of ram and system resources.

    WV


  • Glenn Rogers
    Glenn Rogers Jul 31, 2008

    Leave that unchecked or your wireless card transmits as available. Anyone with a strong transciever could bounce off your wireless card and into your DSL router. These are usually kids, we call them kiddy coders, who get off deleting certain files and ruin your day and cruising porn sites.



  • Glenn Rogers
    Glenn Rogers Jul 31, 2008

    Go to this page to download the Boost Speed program from AusLogics.

    This will put a small blue globe icon in your system tray, resting your mouse over it will bring up a set of information pages on Ram and such. You want to click or single click the icon or you can right click it and get access to many of this program features.

    It also installs an icon on your desktop called one button checkup. Double clicking this brings up a disk cleaner and a defrag link. Click on the defrag link and then select whatever drive you want, in your case C: and let it run. It is far superior to the Windows Defrag.

    You'll also see in this program set an item to defrag your Registry. I highly suggest you do this too, but after you've run the Registry Fixer program.

    Regards,
    Worldvet



  • Glenn Rogers
    Glenn Rogers Jul 31, 2008

    When you downloaded the SP3 update did you use your laptop to do this and did it stay running the entire time you did this?

    The next correct thing to so is make a backup of your Windows installation. You really don't want to do through all this again.

    Since you've mentioned that when you use the network cable from your laptop to connect to your DSL modem and router you have access to the Shared Files folder on your tower.

    So, we need to check how much space is being used your laptop on C: and how much free space is available on your Tower.

    To check these both, right click My Computer, select Manage and then Manage Disks. You will see statements regarding C: the free space expressed in a percentage and a numerical value.

    Can you send me that information expressed in a numerical value for your laptop and Tower?

    Thanks,
    WV


  • Glenn Rogers
    Glenn Rogers Jul 31, 2008

    That is not a lot of free space on your tower.

    The system file checker.

    As I recall you don't have the disk, so we actually need to edit your registry to point to the the folder that has winnt32.exe located in it.

    Would you do a search again on your c drive for that file [winnt32.exe] this is where the installation files are located. When you go to perform the search, click on advanced options and tell it to look in 'sub folders' and also hidden system files as well. Unless, you can recall where that file was.

    It should be in c:\windows\i386
    [where windows is the name of the windows folder; it could also be winnt] do you recall? I don't. So, I'd search in the windows folder and that will be a faster search. Unless you can browse and locate the location. The location, such as: c:\windows\i386\ is called the path. Once we know the path we can do the registry bit.

    Once, I know the location I'll tell you how to and where to edit the registry so system file checker looks in the new location rather than asking for the disk.

    WV


  • Glenn Rogers
    Glenn Rogers Aug 04, 2008

    Hi,

    We had a more normal weekend although there was some trouble it just didn't come my way for once. I stayed off the site pretty much until late at night.

    Now that you have installed SP3 there is no need to run the System File Checker as the Service Pack replaces any missing or corrupt files.

    We could and should edit your registry so the installation path to your Windows is not pointing to a CD but to the directory where Compaq put all the files to begin with. Working in the registry can be scary as there is no undo, however you can back it up and then restore is should you spell something wrong. But, I can guide you through it when you're ready I point you to the entry and you change a value. That's it. I just need you to recall where the file wnnt32.exe was located.

    Regards,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Aug 05, 2008

    If what the other user tells you bears up, this could be interesting and I know of a few electronic experts on the site who could comment on what my theory would be as to why this so. I would suggest your flash drive. On this, I won't say now, as it may be misleading. The fact is though, this model laptop is notorious for this very same problem. And, narrowing down the cause by eliminating all other reasons, is basic deduction.

    So, let me know. And, I'm sure you understand that running the system file checker is not needed now. However, it would be good form to edit your registry and point Windows to the correct location for files instead of asking you again at some future date.


  • Glenn Rogers
    Glenn Rogers Aug 05, 2008

    Service Packs from Microsoft contain major operating enhancements and a roll up of all previously released updates. Because they are an OS Upgrade, they repair all system files if needed, in a way it behaves in a manner similar to SFC.

    WV


  • Glenn Rogers
    Glenn Rogers Aug 06, 2008

    You can turn off ERS and don't worry about the Cacheman icons.

  • Glenn Rogers
    Glenn Rogers Aug 07, 2008

    How long will your laptop run on battery now, with the flash drive installed?

    WV


  • Glenn Rogers
    Glenn Rogers Aug 07, 2008

    That sounds about right for the generation of laptop you have. Its about the best I get out of mine which is the same era.

    Didn't you have an issue with this running on A/C and the battery installed as well?

    And, if so does the flash drive installed affect this in the same beneficial manner.

    I have to bounce this off an electronics guru in the community but I do feel if this is all it boils down to its a problem with the USB circuits at fault.

    WV


  • Glenn Rogers
    Glenn Rogers Aug 07, 2008

    That sounds so much better. I am trying to swallow the affect a device on the USB hub of your laptop solves your problem. I can wrap my head around it as to why and I'm not certain at this point a software update could change anything.

    This issue aside, how is your laptop running now? Have any problems arose since we applied all these updates and installed SP3?

    WV


  • Glenn Rogers
    Glenn Rogers Aug 07, 2008

    I saw your post, as a guest, on your search for winnt32.exe.

    The owners of this web site have made it know to we experts here that they uncovered a bug and fixed it and the results of this bug, for one, accounted for us not always knowing when you a customer had posted a reply. It unearthed about 50% of my votes by customers that didn't exist in my logs before and accounts for my feeling that some customers had dodged me in rating responses.

    I don't know what other areas this bug affected I just know what they chose to disclosed, but where you are concerned it definetly accounts for why I never knew about the posts you made that got added in as a Guest for some reason.

    On the winnt32.exe, with the SP3 installed this may have changed things. I'll have to look at the one computer I've upgraded and see if I can located it myself.

    With another thought on this, if you have your version listed as WinXP Pro, if you can find someone with a copy of that they will let you borrow, you can copy the entire contents to a special folder on your hard drive. Once that is done, we can edit your registry to look there when ever it needs to locate a base file.

    WV


  • Glenn Rogers
    Glenn Rogers Aug 08, 2008

    OK, try a search for winnt.exe instead. Thanks.

    WV


×

3 Suggested Answers

mrsolution
  • 70 Answers

SOURCE: Compaq laptop problem

Try turning off the SYSTEM RESTORE settings. just click START, ALL PROGRAMS, ACCESSORIES, SYSTEM TOOLS, and click SYSTEM RESTORE. Then click System Restore Settings, and place a check mark on the TURN OFF SYSTEM RESTORE ON ALL DRIVES, see if this thing workds, if it thus, then its virus that makes your computer shutdown.

Posted on Jun 11, 2008

leethedeuce
  • 4472 Answers

SOURCE: Compaq laptop problem

try turning processor utilization up to a 100%. See what that does. It may just have to do battery power and require service.
Keep me posted,
Lee

Posted on Jun 29, 2008

worldvet
  • 859 Answers

SOURCE: Compaq laptop problem

We keep loosing power here the last few hours. I'll give you the download location but just download it and put in a special folder under the folder you created for this set of tasks. Call it Bios Updates. Tomorrow I get you the directions on how to use the floppy to boot to and run the flash program and how to make a backup before you flash. We'll done one step and you email me what you see using your tower.

Here's the file to download:

Talk with you tomorrow. Still no word from Laura's Dad about her Mom and Laura is not taking this well. This poor woman is a cancer survivor and has had her share of miracles already, its clear she is so tired of fighting and when they moved her to Hospice she just fell asleep and hasn't woken up yet.

Worldvet

Posted on Jul 13, 2008

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We keep loosing power here the last few hours. I'll give you the download location but just download it and put in a special folder under the folder you created for this set of tasks. Call it Bios Updates. Tomorrow I get you the directions on how to use the floppy to boot to and run the flash program and how to make a backup before you flash. We'll done one step and you email me what you see using your tower.

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