Question about SanDisk Sansa m240 MP3 Player

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Computer not recognizing my sandisk m240 mp3 player.

I have windows XP, and my sandisk m240 mp3 player is not working, i cant burn music to it, its like the player isnt even connected but it is. I used the installation CD Easy Start and all it did was download a updated version of Windows Media Player. If anyone knows what im doing wrong please email me at silverslide_24@hotmail.com. Also I have a Centrios Mp3 player and that works perfectly, so i dont understand why my computer is not recognizing my Sandisk...please reply if u have a solution... Thanks .......

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What I would recommend you to do is to make sure that your device is under MTP mode instead of MSC...to do that go under menu,setting, usb and then there should the two mode listed there...then you want to plug your device in the back of your computer..not in the front..tghat is very important....once you do that..open up your windows media player...click on your start thee sync panel..if your device is recognize properly it will be showing there on the right side..and if its not listed properly, it will say connect a device..if thats the case..click on your start menu right click on computer and then click on propetties, click under hardware and then device manager..your device should be showing there...check under disk drives to see if your device is showing there and if it doesnt you want to right click and hit uninstall...we dont want your device to be under disk drive ..we want it to be under windows portable device...once you uninstall it...go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Posted on Jul 18, 2008

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hey guys goto to this webpage to download the installation disk web site this might help. I tried my best !

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

or

http://www.sandisk.com/Retail/Default.aspx?CatID=1532

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