Question about Computers & Internet
Hello- I purchased a new HP laptop about a month ago. I have not been able to install itunes. Explorer keeps shutting down when I try to install. I did purchase additional spyware and antivirus protection at time of sale and it was installed by bestbuy. Not sure if this is part of the problem.
First of all use Firefox instead of internet explorer, its far more better than IE. Secondly when you want to install itunes, put your antivirus and spyware on hold (i.e. turn them off).
It it dosent work try reinstalling your OS without formatting your hard disk, this will repair your system if accidently you have deleted some installation file. And keep your system updated.
Posted on Jul 17, 2008
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Posted on Jan 02, 2017
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