Question about Video Game Consoles & Games
You receive the following error message in multiple languages:
System Error. Contact Xbox Customer Support.
Typically, this error message is caused by a hardware failure.
THINGS TO TRY
Note If you receive an error message and see one flashing red light on the front of the console, see the following article in the Microsoft Knowledge Base:
907536 (http://support.microsoft.com/kb/907536/) Xbox 360: One red light flashes on the Ring of Light and you receive an error message
Turn off the console, disconnect and then reconnect all cables. Turn the console on again.
If an Xbox Hard Disk Drive is attached to the console, turn off the console, and then remove the Hard Disk.
For more information about how to remove the Hard Drive, click the following article number to view the article in the Microsoft Knowledge Base: 906204 (http://support.microsoft.com/kb/906204/) Xbox 360: How to attach or remove the Xbox 360 Hard Drive Turn on the console, and then test for the error message. If you do not receive the error message, turn off the console, and then reattach the Hard Disk. Alternate testing with the hard drive connected and removed to see whether the error message occurs only when the hard drive is attached. If the on-screen alpha-numeric error is E67 in the error message, see the following article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/) Xbox 360: One red light flashes on the Ring of Light, and you receive error E67, E68, or E69 3. If an Xbox Memory Unit (MU) is plugged in to the console, turn off the console, and then remove the Memory Unit. Turn on the console again and test for the error message. If the error message does not reoccur, turn off the console, and then reinsert the MU. Alternate testing with the MU inserted and removed to see if the error message occurs only when the MU is inserted. 4. If you continue to experience this behavior, contact Xbox Customer Service.
Posted on Jul 18, 2008
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Posted on Jan 02, 2017
SOURCE: System error E68
E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error. Some also believe this might be caused by a problem with the fans.
Posted on Feb 25, 2008
First check your AV cable. Unplug it, put it back in, turn back on. If that doesn't work, long story short, call support (18004myxbox).
Error explanation below:
E-74 - There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by doing the x-clamp replacement (error 102)
102 error - Error in the "Digital Backbone" (CPU/GPU/RAM), this is usually caused by a cold solder joint between the GPU and the mainboard.
There are two theories to fixing this one deals with the "X" clamps that hold down the chips. The other involves re-Heating the chips. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced.
Posted on Jan 22, 2009
One red light means one of the following, according to Microsoft:
This type of error will show an Error On The Screen. The Error List Is As Follows:E64 - Error: Key Not Valid Or Firmware Problem.
E65 - Error: Key Not Valid Or Firmware Problem Or Flashrom Is Not Responding.
E67 - Error: Hard Drive Install Problem, Attempt To Re-Install.
E68 - Error: Hard Drive Install Problem, Attempt To Re-Install.
E69 - Error: Hard Drive Install Problem, Attempt To Re-Install.
E74 - Error: Video Cable Problem. Possible Damaged Video Cable
Depending on what error code you get, try fixing whatever the corresponding error message is, above.
Posted on Mar 19, 2009
this might be a hardware failure. try turning it off then back, or try keeping a fan on it when you play on and if that doesn't work call 1800myxbox there you'll find step by step instructions to send it down to texas and get it fixed. if that happens three times you will recieve a brand new xbox 360 that has that problem fixed. also keep in mind to keep your hard drive before you send it to be fixed. i really hope this helps with your problem
Posted on Jul 15, 2009
Yes I know it well . There is a small circle of solder balls
under the GPU that have pulled away from the main pc board.
I had to bulild re-flow workstation for this specific problem .
The GPUis getting so hot that it warps the pc board and
pulls its connections right of the board .
Bottom line is the GPU needs to be re soldered to the pc board
and properly clamp down . over heating the GPU X clamp mod
is a temporary fix and hazardous to unit.
Posted on Aug 25, 2009
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