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I have a epson stylus cx7400, mod c351b, ser k47y234996 I think we had a printer jam, I made sure there was no paper jamed in machine, opened top and turned off machine, turned it back on a still have a e flashing and the on and stop lights are flashing. How do I clear the machine and is it still in warranty.

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  • radkfloyd Sep 03, 2008

    I have an Epson CX 7400 and it will not load the paper. You put the paper in and it acts as if it wont feed straight. It tries to load ,but the paper will not load. I have tried one sheet and several sheets. It acts like it is jammed but does not say it is. It takes and tries to load but will not shot the paper on down. Can anyone help?

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  • 48 Answers

Contact epson to get a replacement... its an internal, probably a logic board issue

Posted on Jul 18, 2008

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press the diamond shape button start button to eject the jammed paper. If the jammed paper is not ejected, go to the next step.
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If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

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  2. If the paper is stuck inside, turn off the Epson Stylus CX.

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    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

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