Question about HP PSC 1210 All-In-One InkJet Printer

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Paper will not feed into printer

Hello

My problem is my printer will not feed the paper into the machine for printing.

The first time this started happening was right after I was trying to print something and heard a rather noticeable snap, as the paper went through. It sounded as though something had broken inside the printer, relative to the paper feed mechanism.

I don't know anything about taking this printer apart. But it looks as though this is probably what I will have to do. I am going to check online to see if I can find information on how to disassemble it.

If I can save this printer, it would be great. I have been really satisfied with it.

Appreciate any help you can send my way.

Thanks

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  • uratia
    uratia Nov 04, 2008

    Hi, I have a psc 1210 with the same problem. It wont feed the paper. So does anyone know if the sensor can be fixed?

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  • 180 Answers

Open the door at the back of the printer and clean the rollers.
Unplug the power cord at the back of the printer while it is still on and then after 30 seconds plug it back in.
If it will still have the same problem then there is a problem with its sensor.

Posted on Aug 04, 2008

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I hope this helps.
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If it attempts to feed and expecially when you hear a cricking sound. It means that the paper guide it too tighten that it holds the paper. Try to loose up the paper tray guide. Are you using a paper tray. If not, put small paper or change the correct setting of the paper size setting to auto detect if any.

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To load paper or other media in the Manual Feed Slot (directly above the Paper Tray)

You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.

1. Slide the paper guides to fit the paper size.
2. Using both hands put one sheet of paper in the manual feed slot until you feel the front edge of the paper touch the paper feed roller. Let go of the paper when you feel the machine feed the paper in a short distance.

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Note: When you put paper in the manual feed slot, please remember the following:
■ The side to be printed on must be face up.
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■ Do not put more than one sheet or envelope in the manual feed slot at a time or you may cause the machine to jam.
■ You can remove smaller sizes of printed paper from the output paper tray more easily if you lift the scanner cover using both hands as shown in the illustration.

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If you would like to disable Manual Feed Mode, check that the manual feed mode is not selected in the printer driver.

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Inside of the machine is dirty.
If the inside of the machine is dirty, the printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in the Auto Sheet Feeder.
2. Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in half.
3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the inverted-V edge down.

4. Select <Bottom plate cleaning> from <Maintenance>.
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Paper will be ejected.
If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or such like.
* Important
Before cleaning, be sure to turn OFF the machine.
Paper feed roller is dirty.
Follow the steps described below to clean the paper feed rollers.
1. Ensure that the machine is turned ON and there is no paper loaded in the machine.
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Check to see if the paper you are printing on is too thick. See Paper Types You Cannot Use.
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