Question about HP Office Equipment & Supplies
Hp usually has problems with cartridges or mechanic system, those are the two more coomon issues... in cartridges case the only secure way is to replace them, first replace the chearper one, if it keeps giving problems just change the other and that should be it. Unfortunately I cannot recommend you to do anything else cuz I dont know your level of knowledge and you could make a mayor damage because of a simple problem like this one... You can only try to clean the cartridges contacts and heads and the printer contacts with isopropilic alchohol, but I wouldnt recommend more than that.
Hope this helps.
Posted on Jul 17, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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