This could be a couple of issues. One is the wifi part of your router is the actual problem or the printer has a wifi issue or is going into a sleep mode.
If you are not seeing any other problems from other wifi devices then your router should be fine. It is still possible that it is the very early stages of failing. These start with data errors and then progress to disconnects and finally stops working. Usual starts about 12-18 months old.
The same problem can happen with the device. It can start to have problems with connections or will loose the connection. Normally though the cause will be a poor signal which can be from the device or just it being too far away or having metal in between it and the router. Try moving the printer as close as you can to the router. If it improves or stops then it was a signal strength. If it works and then gets worse then the problem is the printer.
The third issue can be if the printer has a sleep mode. This powers down the printer that wakes up when you print to it. When you restart it then you reset the time and the printer is wide awake. Once in a while it can also be the power supply in the printer that mimics this. It overheats and shuts down.
What you need to do is a process of elimination. Try moving the printer checking the other devices etc The idea is to eliminate what isn't the problem. When you know the guilty culprit then you can replace it.
Usually when I've seen this it is the router but check everything else.
77 views
Usually answered in minutes!
Thanks for your response, but doesn't seem to have helped!
The printer is in the same room as the router and I've even tried placing them just two feet apart.
I am concerned by the Test Report, which states "Radio Working FAIL". The printer, HP Photosmart C6180, is only c 4 years old. I've been told radios can sometimes fail and can't really be fixed economically. Do you think the above symptoms, namely problems over last 6 months gradually getting worse, with my continuously having to restart printer/ Router/ pc to make printer function and now failed completely, could imply radio failure?
×