Question about Minolta Office Equipment & Supplies

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Sirs, I have a Minoltafax 1800 fax machine. I can not get it to connect when I am dialing long distance. I can receive faxes from long distance, but when I dial, including the suffix "1" for long distance, the other end never picks up. I have even tried dialing without using the "1" and it comes up with the line on the other end being busy. Can you help me please! Thanks, Lance Mueller Ph. #604-996-8205

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  • llmueller Jul 17, 2008

    The machine is on a dedicated line - it may share the line with our DSL internet connection, but that is it.



    Any other suggestions? We moved about a year ago and started having problems after that.



    Thanks,



    Lance

  • llmueller Jul 17, 2008

    none - there is a separate line dedicated to the fax machine in my in-home office

  • llmueller Jul 17, 2008

    The problem is with me sending long distance - not receiving

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Verify that senders are dialing the correct number and you are providing the sender with the correct fax number for your unit. If you have a second telephone number at your location or cell phone, you can test the number yourself. Dial your fax number from the second telephone number or cell phone as if you are sending a fax. If you hear ringing on the phone you are dialing from, press the Hook or Speaker Phone key or pick up the external telephone handset. If you hear a dial tone, this indicates there is a problem with the line or the telephone number and you will need to contact your local telephone company for assistance.

Hope that helps........

Posted on Jul 17, 2008

  • Mark Gil
    Mark Gil Jul 17, 2008

    OK if that's the case you can also try asking the people that are sending you the fax message if they can contact your number...

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How many device are connected on this phone line apart from this fax machine?

Posted on Jul 17, 2008

  • Legin Varghese
    Legin Varghese Jul 17, 2008

    after connecting 4 device on a single phone line it starts giving these problem. try disconnecting all the other device and then try.

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1 Answer

Why is it when I am sending a long distance fax to another state I receive a code that says G3.


There are several reasons this could be happening.
  1. Does your office allow for long distance dialing and if it does, do you need to "Dial 9" or some code before dialing long distance?
  2. Have you dialed "1" before the area code?
  3. Is the area code correct?
These are the most common reasons why you would get a long distance error while faxing. Hope you find this useful.

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Having problems with long distance fax transmissions - receiving number not receiving fax. Fax machine: Brother MFC-8220.


Is the 1 placed infront of the number, is the line part of a PBX system requiring to dial a 9 to get a outside line.

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Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

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1 Answer

Phone dialup-local phone service


You do not need a dial-up internet connection to use fax. All you need is a working phone line. Beyond that it works like a phone call (think of it as one fax machine calling another fax machine), so if your plan allows you to call locally only, then you can only fax locally as well. If you try to fax long distance, it may or may not work based on whether you can make a long distance phone call. Also, you will be charged for long distance calls if you fax long distance. These fees have nothing to do with Lexmark or whatever brand your fax machine is, it is the phone company that will charge you.

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1 Answer

Faxing with a long distance code


after you dial the number you hit the pause button (usually 1-2 times) then dial additional numbers.


basically everytime you need the machine to wait for something to happen you need to hit pause

example: i have to dial five digit access code for my fax for LD calls it would be dialed on fax like this


1-234-567-8901 pause pause 12345 start

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When I try to fax there is a beeping sound. the report says the line is busy/noresponse


i would first reset up the machine in send and receive mode, is there dial tone. let me know what happens

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Canon won't send or receive fax


hii,
mikeortho659...for u information u fax modem of this mp530 faulty(the place u connect phone line through rhe machine)..that why either fax or receive not working..

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Minoltafax 2800


http://www.smpcshop.com/MINOLTAFAX-2800-3800-p-1150.html

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It will surely help if you are using a calling card that has a pinless dialing feature where you don't need to dial your pin. I use Onesuite.com calling card and it has that feature and sending a fax through regular fax machine is easier than having to dial your pin midpoint.

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