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Are you sharing your home phone line with your fax? If so, do you have a voicemail or an answering machine connected in the same line?
If you have an answering machine connected to the same
line as the fax, set the answering machine to answer incoming calls before the
printer does. Increase the number of rings by a factor of 3 over the answering
machine. For example, if the answering machine is set to pick up on 4 rings,
set the printer to pick up on 7 rings.
If you have a voicemail feature in the same line as the
fax, you may subscribe from your phone service provider for a distinctive ring
pattern feature. You can program your printer to have a distinctive ring
pattern and phone number for incoming faxes.
U can try a cold reboot that where u have the fone turn on and then u take out the battary while the fone is turn on it fixed many erorr. if that dosent work u may have to send it back for a software reset
Check the settings of your fax. You have to set it on which ring you wish it to answer. You can't fax without having a hard line phone plugged in. Also, you must have a filter on your fax line if you use DSL.
If your telephone service offers ditictive rng you can order another number and your line will ring differently and you can set you G3 Fax to answer the distinctive ring and you regular call will be picked up by the answering machine.
Goto to Setup (on the printer) Fax settings Check The ECM(Error correction mode) : It should be off ; DRP(Distictive ring patern): ALL Rings; Rings to answer 2 (dedicated) ; 6 (Answering machine ); There should be no voice mail service activated otherwise you won't be able to recieve fax; Try getting fax it should work;
You need to set the machine up to AutoAnswer as follows per HP:
Receiving faxes automatically
If the Auto Answer option is set to
, the unit automatically answers incoming calls and receives faxes
after the number of rings specified by the Rings to Answer setting.
to turn on the Auto Answer option.
1: Setting the Auto Answer option
1 - Auto Answer button NOTE:
The Auto Answer button is lit when the Auto Answer option is turned on.
again to turn off the Auto Answer option.
I assume you have distinctive ringing since both numbers are on the same line. According to the manufacturer's specs, the fax machine supports distinctive ringing. Set it up for the ring pattern assigned to the fax number and to answer on the first ring. Then it will pick up right away when someone calls the fax machine, and the answering machine will pick up the other number.
i had the exact same problem. basically (sounds a bit weird) but it happens if you drop your fone and the only way to let people hear you again is by dropping it again! so whenever you drop your phone you have to drop it again to fix it.