Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

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Dispenser on freezer door

The dispenser on the freezer door does not dispense ice nor water. When activated the green lights go out and nothing happens. I have replaced the water filter to no avail.

jdamato46@hotmail.com

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Check the electrical connector at the bottom of the freezer door for corrosion and if it is not that then the main PCB is failing , when it fails the appliance will stop working altogether although the lights will still work inside.

Posted on Aug 28, 2008

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Ice maker isn't working. Water is not filling the tray but the water dispenser in the door works fine.


could be frozen water fill tube to Icemaker. or solenoid water valve is not opening when ice maker calls for ice. there are 2 separate solenoid valves : one for dispenser another one for ice maker.

Mar 28, 2015 | Refrigerators

1 Answer

GE profile refrigerator ice maker not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Water dispenser doesn't work
  1. Dispenser control board
If the water dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the water dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The water dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the water dispenser is functioning.
  1. Water tube in door is frozen
If the water dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator water dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Water filter
If your water dispenser's flow is running slow check to ensure that your water filter is not clogged. If after checking you determine that the filter is clogged, simply replace the filter. Filters should be replaced every six months to ensure clean drinking water.
  1. Door switch
If the refrigerator water dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the water dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement. Appliance Repair Help Troubleshooting and Appliance Parts

Aug 18, 2014 | GE Refrigerators

1 Answer

The dispenser light won't turn off and ice and water not working after filter change..


I'm not really sure of this one but here's a couple ideas. If the refrigerator ice and water dispenser is not working the dispenser control board might be defective. The control board governs most of the functions of the dispenser system. If only one item of the dispenser system is not working, troubleshoot further to see if the problem is with one of the components in the system. The board is more likely to be the cause of the problem when the entire dispensing system fails. It may also be the door switch If the refrigerator ice and water dispenser is not working. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice maker dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.Before either of these try shutting it off (or place it in demo mode) and return is to active state.It may just need a reset

Mar 30, 2014 | Maytag MSD2732GR Side by Side Refrigerator

1 Answer

I described the problem poorly, I apologize. The freezer and fridge are at the proper temperature (freezer is at 0, fridge at 40). I've checked and the water flow from the wall into the machine is good...


Hello David ,

Their are a few possible reason the ice is not being dispensed,

1) the door switch is bad...the door must be closed for the ice to dispense and perhaps the switch thinks the door is open

2) the switch that is activated when pushing the lever on the dispenser is bad

3) the dispenser motor is bad

4) the control board is bad


GENE

Sep 23, 2011 | Maytag (MFI2568AEW) Bottom Freezer French...

1 Answer

Ge model gsl251frfbs side by side. Ice maker/water dispenser not working when activated. makes ice, just won't dispense ice or water through front door. don't hear motor activating.


I would check the door switch that turn the light on for freezer. When the door opens the switch changes to deactivate the controls on the dispenser panel and when shut should turn it back on. I will help you trace the problem because sometimes there is a broken connection from the dispenser panel to control board. Let me know, Sea Breeze

Dec 16, 2009 | GE Refrigerators

1 Answer

Kenmore Elite refrigerator ice and water dispensers not working


check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)

Jul 24, 2009 | Refrigerators

1 Answer

Ice and water dispenser not working but light on constantly


We had the same problem. When we removed the ice receptical the mechanism that turned the ice make was broken and it stopped the ice from being dispensed. I hope it is that simple for you!

Aug 15, 2008 | Maytag 25.6 cu. ft. Wide-By-Side...

1 Answer

Dispenser


Sounds like a control fault on the microswitch to activate the ice and water line. Access to this is immediately behind the ice dispenser section (just above) on the freezer door. Normal access is two screws located behind the removal drip tray section. Either that or the control board for the ice dispenser as you are not getting water as well. Before taking this section apart though you should hear a buzzing sound when you activate the chilled water, if you do then you may have a water supply problem. Hope this helps.

Mar 13, 2008 | Maytag MFI2568AES Stainless Steel Bottom...

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