Printer status offline
I just ran into the same problem. The computers on the network that were running XP were showing the printer as "Ready", but all of the computers running Vista were showing the printer as "Offline".
After trying a number of solutions that I found on other message boards, I accidentally discovered that the problem was an IP address conflict. It seems that the server changed the address on the printer, which didn't bother the XP machines but brought the Vista machines to their knees.
Press and hold the blue button (HP called it the "Go" button) for 5 seconds, which will print a configuration report. In the TCP/IP section you will see the IP address for the printer. Next, open the Printers window, right-click on the P2015 and click Properties. Click the Ports tab. Find the port that is checked and click the "Configure Port..." button. If the "Printer Name or IP Address" field differs from the IP address on the configuration report, change it to the one on the report. It took a few seconds after hitting OK for the computer and prrinter to link up again, but that solved the problem for me.
Sep 08, 2008 |
HP LaserJet P2015 Printer