Check to see if you get water from the hand held nozzle if so you have a clogged heater.If you get nothing at neither the floor or hose check the belt on the right side of the machine there is a cover that you need to remove it runs the pump and may be stretched out or broken. Also check the solution tank if it is not sealed properly you won't get any water either. For parts cleaning solution or questions visit www.stevessewandvac.com.
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1. Step on the handle releae pedal and lay the handle back.
2. Remove the tank and take it to thesink.
3. Remove the top cover cover and fill the plastic bladder with water only.
4. Replace the tank.
5. Your 'Smart Mix' (shampoo) bottle is on the operator's right in front of the machine. Remove it and fill it with Bissell shampoo.
6. Shampoo is automatically mixed with the water as you dispense it depending on how your 'Smart Mix' Knob is adjusted.
My Bissell stops releasing shampoo when the handle is lacked upright, when there is no water in the tank (the most common cause of this issue), or when water is not flowing through the machine because the sprayers are clogged.
Make sure the shampoo container grommet is releasing properly when you press the trigger. To check this, remove the shampoo tank from the Bissell, stand over a sink, and use a finger to push up inside the grommet on the shampoo container, the part of it that mates with the rest of the Bissell. Shampoo should dribble out when you do this. If it won't, the grommet may be clogged.
I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.
If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.
first take the large tank out open the top of it and place hot water in the small round opening, than put the lid back on and set the tank firmly back in place, then take the small shampoo resivour and fill that with only genuine bissell shampoo ( if you dont it could ruin the machine !!!! ) then theres a small knob near the small tank adjust that to regular or heavy traffic if its really bad.
MY CARPET CLEANER WAS NOT SPRAYING ANY WATER OR CLEANING SOLUTION. I TOOK THE BACK OFF OF THE HEATER THAT IS IN THE HANDLE. IT WAS CLOGGED WITH CALCIUM DEPOSITS. I CLEANED THE HEATER AND PUT IT BACK TOGETHER AND IT WORKS GREAT. KEN