Question about NCR 7872

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Error code 111

Could someone tell me what this error code stands for, i replaced board on scanner/scale due to scale not weighing and ended up with this error???

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  • 19 Answers

You may pleased to check and resolder the connection of sensor

Posted on Dec 02, 2008

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Look up no."73-39696-111" for a pdf of programming instructions.
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7875 scanner/scale error code 4.


Problem is with the scale part of theunit, it needs calibrating, you can do this but you do need a set of weights, and it also depends on what country you are in reference the legality after you have done this. But chack fist the top plate is OK not damaged and sits OK, press scale zero. If that does not work there is a cover at the front of the unit sometimes with a seal over it or through the part that stops the cover being shown. Press the button under thisand follow the audio instructions, you will need 2.5kg, 5kg & 10kg or 5lb, 15lb & 30lb depending on ncountry you may need Weights & Measures in to verify afterwords depending on legalities

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Programming scale to display in pounds


ITS YOUR SCALE BOARD! <-- I am also an NCR Technician (Now Sales and Technician)

Capital Computer Group
2425 Enterprise Dr.
#200
Mendota Heights MN, 55120

Wethernb@capcom-ncr.com
651-405-8293

We Buy, Sell, Repair, and Refurbish both new and used POS Systems, NCR, IBM... We also offer structured cabling as well as Video Surveillance Equipment.

Give us a call and we can trouble shoot it with you!

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NCR 7875 Scanner/Scale Communication problem with PC


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Dec 04, 2008 | NCR 7875

1 Answer

Error 230 en Escaner NCR 7875


You need disable the scale scannig the bar codes for programing

Program mode


304

save and reset



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Error 5 for ncr 7875 scale scanner


Hello,
If the scanner read only two times is a problem with the communication protocol.

What protocol do you use?

Explain more about your problem with your calibration pricedure

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4 Answers

NCR 7875 SCANNER/SCALE


Hello

Well regarding this error sending you this display of the scanner in most cases is needed because if the scanner calibration, you have to do is:

Remove the dish from scanner (where you put the products to weigh), there you will see that has a plastic part on the right side, and take away that the bottom is a black button color you need to start to put pressure gauge.
Once you press this button, and is ready to start calibrating, then put him back to the plate and the scanner with a voice that sends you will be asking some weight, so this should have on hand your weights to calibrate the scale.
First the scanner asks 0 kg. in this step not going to put anything in weight, ahi press the button Scale Zero appearing in the panel's scanner,
After asks you to 2.5 kg, is there when you need to put the 2.5 kg asks you, when you have them placed on the plate press Scale Zero, the scanner then will ask now that you put 5kg, then you take away those who had 2.5kg and you put the 5kg, and when you have 5kg in the dish press the button Scale Zero, now the scanner will ask that you put 10k, then take away the 5kg and that he had put the 10k that asks you to press the button and Scale Zero, and finally asks you to the scanner in this 0Kg, then you take away the 10k and leave it with nothing, and press Scale Zero

If the calibration did well Scanner you send a voice message that says Calibration Complet or calbración completed, it is very important that when you calibrating the scanner is not moving or having obstacles that may make the calibration is not made well, good clean plate and that this part of the bottom, which revises the 4 Gomito that has to sustain the plate are complete, that are not broken up or are some more than others and that when you put the dish did not move. fijate also not hit the plate or the chassis of the scanner with something else, so there's no obstacles in the calibration,
If you salio calibration is not well in the display will show a 9Error, this means that there was interference during calibration, it is required to check well before the scanner or do a cleanup.

Feb 21, 2008 | NCR 7875

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