2 months past warranty!! heard a louder than usual noise, now the front panel reads ER FF. Fridge seems to stil cooling, removed frozen foods just in case. Can't get a tech out from Sears till late next week, Family of 7 need help !!! Thanks.
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Kenmore Elite Model 795 77244601
This is an error code that pertains to the evaporator motor but could also be the main board. If the evaporator motor is running, the main board will probably need to be replaced. It could be a wiring problem but it's not very likely.
If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed. These checks require a meter and can be difficult to make, even for a technician.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
for using FixYa. Error ff is freezer fan fault. This usually happens when
either the rear board has gone bad or the freezer fan itself is bad and needs
to be replaced. To check what is causing the error you can start with checking
the fan which is located behind the back wall inside the freezer. Also check
the rear board as it might not be putting the fridge into defrost long enough
and is causing the ice to build up in the freezer and thus stopping the freezer
fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs
which will melt all the ice then plug it back if still the issue is not
resolved and you hear the fan running then it is the rear board that needs to
be replaced. Please do rate the solution if the issue is resolved or else
revert for further assistance. Thanks Rylee
I fixed it. ER FF is "Error Freezer Fan." Once the evaporator fan stops turning for more than 115 seconds, this error message will be displayed. This fridge is poorly designed and is not designed with air gaps or enough air gaps to allow air behind the back panel of the freezer where the fans and condenser coils are located thus causing ice to build up around the fan and it's ability to spin. The evaporator fan helps cirulate the cold air generated by the condenser coils.
The fix is (1) defrost your refrigerator which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.
This is going to be an annual chore if I want to keep this refrigerator. We should all ban together and call for a recall.
FF usually means the freezer fan is not working. If the fridge is cooling poorly, check to see if the fan inside is running while the compressor is running. If not, and if there's no ice jamming it, then you need a new evaporator fan. If the fridge is cooling normally and the only symptom is the error code, then it could be a problem in the electronic control.
You said, your Kenmore Elite Trio, model 795.7756 or 7757 has an error message
simply reading ER IF. No pressing of buttons, or combination thereof
changes anything. Also, the ice maker has stopped working although it
is turned on. Can anyone help? I cannot pull the refrigerator out to unplug and reboot it, thus I don't know what to do.
Try tripping the breaker off for 5 minutes and then see if this method resets the system? Do not turn it back on for at least tree minutes. That's why I said, Five!!!
Lets see how it resets while I look your fridge up. Write back. Huuum 7:11 pm eastern standard time . I'm here!
ER FF - found in another post = Error Freezer Fan. Removed freezer back panel (inside freezer), defrosted ice build up around fan. Error message gone for now. Easy fix at midnight - 20 minutes. Will be looking into ice-up cause.