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Zen creative will not power on after charged - MP3 & Digital Media Players

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    Ny Audiovox SMP3338 (512MB) MP3 Player won't turn on

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Zen creative will not power on after charged

Posted on May 06, 2009

  • pagture May 06, 2009

    Zen creative will not power on after charged




  • pagture May 06, 2009

    Zen creative will not power on after charged




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My zen wont turn on or charge up and I don't know how to reset it, is there a button??Its a creative zen v plus 1GB


Hello,

Support site for the Zen V Plus, see:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213

In the knowledge base solutions Creative gives next answer, when the player does not power on or charge:

>>>>>
To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter ( You can purchase the power adapter here as a separate accessory).

  2. Press the reset button and observe the player.

  3. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.

    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.

  4. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, visit SID 29048 in our "Further Suggestions".
Note: If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.

<<<<<

Reset pin on the left side with the player facing up.

7973636.jpg

Manual (Multilingual, 17,2 MB) for the Zen V Plus :
http://files2.europe.creative.com/manualdn/Manuals/TSD/9851/0xE85A7F46/Zen%20V%20Plus%20Quick%20Start%20Multilingual.pdf

Nov 24, 2009 | Creative Labs ZEN V Plus MP3 Player

3 Answers

My creative zen is completely dead it doesn't power on at all also it doesn't charge there is no power what so ever please help me Zen Stone Plus won't turn on. I've downloaded upgrades and Creative Media...


please use a different cable to charge the unit

if it does not help then it is a serious internal fault and you will have to take it back to the creative for further repair.

Jul 30, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Creative Zen MP3 won't charge with mains adaptor


Don't worry that doesn't mean that your mp3 player is faulty, if there is any fault it is from the charger but since the usb charges it well, just continue to use it. It doesn't mean the player is faulty, IT HAPPENS.

Jun 03, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative ZEN (4GB) not turning on (battery fully charged)


I had the same problem but it powered up after I removed the cover and wiggled the battery.

I hope this helps.

Martin

May 28, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

When I plug it in to charge the player, it says "docked" as usual, but then it turns itself off and acts like I've disconnected it. It says "Low Battery" and shuts down.


The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to creative.com/support and look up info on your model to see if anyone else has your issue

May 26, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen m series no charge


i was trying to charge my zen on a cpu at work that did NOT have the zen installation disc installed on it. the lightning bolt over my battery sign indicated my zen should have been charging, however it did not. later that night i plugged my zen into my own laptop at home, the one that i installed my zen to in the first place, and it worked fine.

Jan 13, 2009 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Zen not turning on after powering up


I had the same problem. Couldn't turn on the Zen and computer wouldn't recognize it.

I took a safety pin and reset it. It works now! Thank goodness!

Apr 28, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Creative Zen Neon 2 stopped working


leave it until it's all charge get dis charge than charge it from your PC it will works then

Mar 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen


Clean first battery contacts recharge again and if is dead, I suggest to try a new charged battery

Mar 22, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Player will not power up


I think this is more a Microsoft problem than a Creative problem. Seems WMP10 has issues w/ Zen. Considering MS is competing with this device, they may be lacking on it's support. What does MS care if your CREATIVE product doesn't work? They'd say just buy Zune to ensure compatibility.... and now you see the problem of a monopoly for PC OS.

Apr 15, 2007 | Creative Labs ZEN Vision:M Digital Media...

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