Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 won't do ANYTHING!!!

I have a Sansa e250 8GB. It's about a year and a half old now. So first off, player froze. No big deal it's done that before. I detached the battery and turned it back on. But this time it deleted all but 60 songs. So I go home and delete the rest of them but then when I go to sync all of them back onto the player it wont do it. It won't load a single song. So I try Recovery Mode a few times and that doesn't work. Now the stupid thing won't turn on without the computer and the battery is fully charged. The battery is brand new by the way. And the second it turns on all it says is "Load Main Image failed Swith the Recovery Mode" just like it was before. SOMEONE PLEASE HELP!!!! I love this thing and school is starting again soon. If it doesnt work soon I'll just have to buy another one but I'd rather not.

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  • Mummy92 Jul 17, 2008

    My Sansa is actually a e280 I believe. Sorry.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Aug 14, 2008

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1 Answer

I have a Sansa e250 and I just bought a 8GB microSD card. Ideally, I would be able to add 10GB worth of music and playlists, however I can't get the Sansa player to read the music from the microSD...


The Sansa e250 works with microSD cards. Your 8GB card is actually a microSDHC card (the HC stands for High Capacity). While microSDHC cards fit into the slot, they are electronically incompatible and will not work in the e250.

microSD cards max out at 2GB in size, but you can put your music on several of them and swap them in and out. It's not as convenient as having them all on one card, but that's the best you can do with the e250.

Some later models such as the Fuze will accept microSDHC cards.

Aug 26, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

Charged my Sansa e250, now it has froze up


If it happened to freeze up and you just want to turn it off you can just hold the power button for a few seconds and it will eventually turn off. 

Mar 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I have a big problem


There are not - simply laying a new screen will not help, b/c there is usually internal damage to the lcd controller. You can look at the videos on YouTube for screen replacement, but the methods generally fail.

Sep 03, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa e250 computer problems


Try using Windows Media Player instead, and see if you get the same result. If it loads in Windows Media Player, then the problem is with WinAmp and not your Mp3 player. When you say it loads half-way, do you mean it loads half the songs and then shuts off? Is the Sansa running on low battery? WinAmp has some kind of update released in the past week - did you download the update, and then experience the problem? It's probably not this, because other users have had the same problem that you are reporting since at least Christmas 2007.

The following is an advice from another Sansa user, so I haven't been able to verify it myself:
"I have to have WinAmp open and a song playing then connect my player and then it will work fine. If I just connect my player then start WinAmp it crashes"

If all of the above fails, reformat your player and start over from scratch. Let me know how everything works out - this is an issue that not even the Sansa website seems to have an answer for.

-Tha Mp3 Doctor

Jun 11, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

It wont turn on !!!


My Sansa won't turn, and its been giving me a lot of difficulties since I bought it. It just turned off and like died. It won't turn back on. HELP!!!

Jan 22, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I have a pretty big problem with my sansa e250


Linux = problems - go to Linux forum after grabbing as much software info as you can from Sandisk's website.

Aug 18, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Help me please! My mp3 player shut off.


press the power button for 15 seconds and let go. leave it plugged in the battery should be charging.

Dec 27, 2006 | SanDisk Sansa e250 MP3 Player

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