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Will not start up - PC Desktops

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  • kellyparkes2 Jul 17, 2008

    it starts as it should then stops loading. no error messages nothing at all.

    It's an acer aspire notebook. I have it plugged in to the mains and the battery is showing its full.

    It will work in safe mode. It is Windows XP

  • David Needham
    David Needham May 11, 2010

    Please give more information:

    1. What happens--specifically--when you press the power button?

    2. Does the computer attempt to boot at all? Any error messages or beep codes?

    3. Is the computer a desktop or notebook (just checking :-))?

    4. Is the computer plugged into a working outlet? A power strip that is turned on? Have both ends of the power cable been checked to make sure they are plugged in properly?

    5. What make/model computer is it and what operating system or version of Windows is installed?


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OK, so since it boots into safe mode but not normal mode, it's a peoblem either with Windows or with drivers/software loading as Windows starts. Go ahead and boot into Safe Mode, then start msconfig:


type "msconfig" (w/o the quotation marks) in the dialog field and press Enter.

CLICK on the Boot.Ini tab, Check Bootlog. This will enable logging your next boot attempt. It goes to \windows\Ntbtlog.txt.

Reboot as normally. When it stalls out, reboot into safe mode, navigate to \windows\Ntbtlog.txt and see where the boot fails. If it's a driver, you may need to update that driver.

If you do not wish to try to read/analyze the Ntbtlog.txt for failure points, then

Boot to Safe Mode. Start the System File Checker (You may need to have your original XP installation disk for this). Start>Run

in the run box, type

sfc /scannow

NOTE: there is a space between "sfc" and "/scannow"

The System File Checker will scan for corrupt system files and attempt to replace them with known good files.

If either of those suggestions fixes your problem, well and good. If not, report back and we'll go through the procedure for a Repair Install of Windows XP.

Posted on Jul 17, 2008

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If at all, the case is tat, it just starts ur computer and gets hanged at a stage where, ur motherboard company name is displayed, then,
click del button, and there, in settings, u enable quick boot and restart, and it will work..

pls, let me know , i f it works

Posted on Jul 17, 2008

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