Question about PC Desktops
1. Make certain the caqble connecting the CD drive and the motherboard is secure.
power down the computer
remove the power cord
open the case
GROUND YOURSELF ON BARE METAL
trace the wide ribbon cable connecting the CD drive to the motherboard and make certain it is firmly seated at both ends
(while you have the case open and yourself grounded, grab your can of compressed air and blow out some dust bunnies, OK? :-))
close the case, plug in, power on.
If that wasn't the issue,
2. Clean the restore CD by using a soft cloth and wiping from the inside (at the hole) stright to the outside edge. DO NOT wipe in a circular motion!
3. Purchase a CD/DVD drive cleaning kit from WallyWorld or some other discount house and attempt to use it to clean the drive. DO NOT use compressed air to clean the drive!
4. Report back. :-)
Posted on Jul 17, 2008
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