Question about Computers & Internet
1. Make certain the caqble connecting the CD drive and the motherboard is secure.
power down the computer
remove the power cord
open the case
GROUND YOURSELF ON BARE METAL
trace the wide ribbon cable connecting the CD drive to the motherboard and make certain it is firmly seated at both ends
(while you have the case open and yourself grounded, grab your can of compressed air and blow out some dust bunnies, OK? :-))
close the case, plug in, power on.
If that wasn't the issue,
2. Clean the restore CD by using a soft cloth and wiping from the inside (at the hole) stright to the outside edge. DO NOT wipe in a circular motion!
3. Purchase a CD/DVD drive cleaning kit from WallyWorld or some other discount house and attempt to use it to clean the drive. DO NOT use compressed air to clean the drive!
4. Report back. :-)
Posted on Jul 17, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Oct 28, 2013 | eMachines D620 Laptop
Feb 07, 2013 | IBM ThinkPad T30 2366 Notebook
Dec 13, 2011 | E-Machines eMachines Desktop PC
Jan 05, 2011 | IBM ThinkPad T30 2366 Notebook
Feb 03, 2010 | Acer Aspire 5500 5570-2609 Laptop
Mar 14, 2009 | Acer Aspire 5050-3242 Notebook
125 people viewed this question
Usually answered in minutes!