Question about Kenmore 23313 Whispertone Bagged Canister Vacuum

2 Answers

Motor just stopped working

Kenmore canister hepa filter vacuum model 116. 22550300C
I tried to isolate the wires, get to the end of any of them to check on disconnections, but can't access any of the ends of the wires.
Is there a reset button?
It's not about the 'wand", it's the vac motor it'self that won't turn on
thanks for any help you can offere

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  • 3 more comments 
  • cmcgiverin Jul 20, 2008

    kenmore special edition 360 swivel just lost all suction and motor shut off

  • Anonymous Aug 02, 2008

    I also have no power to the brush component of my kenmore. Have hit the reset button, but to no avail. Don't think it's getting power to the part because no light on the unit. Thought it might have an odor if motor was burnt up, but am still puzzled with no light. My next step is to plug motor into outlet.

  • jebgrb Aug 18, 2008

    model 26212601

    Will not start. Made a noice for a secong and not will not start.

  • gypsygrl Oct 10, 2008

    I have the same model 116. The vacuum worked great one day and the next day, no power! No sound, no light, no power,nothing. Any ideas? I can't even find a manual for my vac.

  • Anonymous Mar 18, 2014

    wand spring came off from kenmore canister vacuum model 116 28614801



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Kenmore Whispertone Model 26512690 PowerMate Brush motor does not run. The machine has no suction coming from the Power Mate Brush. However, I do have power in the main machine.

Posted on Aug 05, 2008

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There are three likely causes for your problem.

1: the inline fuse is blown. Take the vacuum apart by removing the four screws in the top of the housing and lifting off the motor cover. The fuse a cylindrical object shrinkwrapped in line with the wires. Cut off the shrinkwrap and test with a meter. If the fuse is OK re-wrap with electrical tape.

2: the control PCB is broken. This slides into slots in a channel near the cord reel. Before replacing you can test its operation by using a voltmeter to measure the votage across the motor. Remove the tape on the white and blue/black crip connectors and push the probes of an AC voltmeter into the bottoms of each connector. Plug in the vacuum and switch the handle to flooring. If you read line voltage the control PCB is OK. If not a new PCB Part No. 86WBZRZ000 can be bought for less than $20. If you're handy with a soldering iron the Triac BTA16-600CW can be easily replaced for about $3.
3: In my case the problem was niether of these. Remove the motor by lifting the assembly straight up. Seperate the various housing parts until and foam bits until you have the motor free. Remove the brushes from the housing one at a time by unscrewing the retaining screw. In my case grit had lodged between the brush and barrel. The brush could not move and was no longer making good contact with the armature. A little coaxing and a blast of compressed air removed the grit and freed the brushed. After gently cleaning the carbon off the ends of each brush I replaced them and the vacuum ran good as new.

Posted on Apr 24, 2011


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Will not start
Will not start
Posted by jlouis on Apr 11, 2008
Works sometime. Thought it was old HEPA filter. Replaced it and it ran for a few minutes and stopped again.

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Kenmore 22612 Bagged Canister Vacuum. It sound sot be that it could be your electrical hose be have a short in it or your carbon brushes needs cleaning or replacement or the worst problem is that it could be your motor, fields or armature. Most motors can be rebuilt but I would check the simpler things 1st B4 you try to rebuilt or replace the motor.

I am not sure if Sears / Kenmore can download the owner’s manual from the website but I would suggest that you call the Sears / Kenmore Factory to have them send out a copy of the owners manual so that you can do it yourself or if that is not the way you want to do it contact your local vac dealer and they can help or call the factory for further assistance. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. Customer Service 1-800-4-MY-HOME 1-800-469-4663
Thanks, Don the Vac Man
Go Ahead. Use Us.

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Looks like there are is an 2 indentations on the back, these are tabs, push them in and push the cover up, it should come off.

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