Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Shuts off mid-song

I have a Sandisk C250 MP3 player. It was working fine for the longest time. Then, one day, it starting shutting off mid-song (usually after 5 minutes or so) It's not supposed to do that. I recently lost the original headphones that came with it and using a generic pair. That wouldn't be the problem, right? I have also left it in my hot car on a few occasions. You think that could cause it to shut off after a few minutes?

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  • proud2be_ndn Jan 13, 2009

    It seems to overheat very easily. I cant even use it when I work out because my body heat sets it off. I hate this mp3 player.

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Hot car is a definite candidate - headphones r not a problem. Turn the sleep timer to OFF - here is the manual that shows you how to fo it: http://www.sandisk.com/Assets/File/Downloads/user-guides/c200-ug-eng.pdf

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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1 Answer

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The "mp3's" may not be mp3 at all, but songs that are in the wrong format. If I'm wrong, then update the firmware

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My son's c250 shuts itself off after a minute.


Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
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if you have windows media player you can put the CD in a select "Rip" and then the songs will be in the library then you go to "Sync" and then pick the songs you want and then press "Start Sync"

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ive had this same problemo. you cant use the media converter to drag and drop songs. you have to download your songs or rip them onto windows media player. you plug in the sansa and then when its recognized there will be an area on the right hand side where you drag the songs and they appear on sansa.

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It sounds like you have a music subscription with some music company...download a new song and transfer it to your device...that should solve the problems..if that doenst do it..format your device and tried to transfer song again..

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alright now um you have a problem so what i do first is clear your sync list so nothings on there if not theres an easy way without syncing what you do is go to my music on the start menu copy paste the songs you want to the mp3 and you should be fine how you do this is once copied the songs go to my computer and and look for the name of the mp3 or a name that says mass storage device and paste in side the mass storage device if you need anymore help contact me at mid.nightclub@hotmail.com good luck!!

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Go to main menu>settings on the player. There is a option to reformat there.

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try taking off the back plate and take out the battery then put it back in and turn it on

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