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Wrong light cover included

Bought two Windward II Gossamer Wind Series at Home Depot months ago for a home under construction. Never opened the box until recently and after we installed we were ready to put the glass cover on the light of the second fan only to find it was the wrong one in the box. No longer have the receipt and would like to order a replacement glass to fit. Any ideas? I asked at the store where purchased and they said they couldn't help other than to try online.

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Look over the paperwork that came with the fan -- there should be a customer service number somewhere (there is on the paperwork I got for a fan from the other big box store) -- it might be buried in the fine print somewhere...
best bet is to call them -- if you're really courteous and respectful, they might send you the parts at no cost... (of course, that may also depend upon which side of the bed the rep got up on)...
mineral02

Posted on Jul 27, 2008

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Posted on Jan 02, 2017

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