Question about PC Desktops

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On July 16th we purchased Greeting Card Factory Version 7. When I tried to install this new software the following appeared..There are other users logged on to your computer..If you uninstall this program while another user is running it..the program might not uninstall completely.. To properly uninstall or change this program switch to and log off each user before you cantinue...... The feature you are trying to use is on a network resourec that is unavailable..Click OKY to try again or enter an alternate path to a folder containing the installation package "Greeting Card Factory Holiday Card" and when we went there the file was empty..HOW IN THE WORD can I get id rid of this rascal??? Anxiously waiting for YOUR reply.. John McManus Tel:714-964-1572 E-Mail: donjoh7@msn.com

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  • donjoh7 Jul 17, 2008

    We are running Vista Ultimate...John

  • donjoh7 Jul 17, 2008

    We did as instructed "This did not help solve the problem" When the new software is installed the following pops up "SETUP HAS DETECTED THAT A PREVIOUS VERSION IS INSTALLED. PLEASE OPEN THE ADD/REMOVE PROGRAMS CONTROL PANEL AND UNINSTALL ANY PREVIOUS VERSIONS OF GREETING CARD FACTORY..THE INSTALLATION WILLNOW EXIT" But But But I am unable to delate this old software...PLEASE ADVISE.. Thank You, John McManus

  • donjoh7 Jul 17, 2008

    You instructed me to>>"Restart my computer but don't uninstall this software before you do that, that should help"

    Kind Sir, I followed these above instructions four times and they did not HELP.....

    I STILL HAVE THAT PROGRAM THAT I CANNOT DELETE... Please put your thinking cap back on....Still waiting for a solution...John McManus

  • donjoh7 Jul 17, 2008

    YOU SURE HAVE ME CONFUSED----WHERE IS YOUR ANSWER TO MY PROBLEM...I AM SURE THAT I AM NOT A HAPPY CAMPER RIGHT NOW...McManus

  • donjoh7 Jul 18, 2008

    KIND SIR! I AM BECOMING THOROUGHLY DISGUSTED....IF YOU HAVE A SOLUTION TO THE PROBLEM, PLEASE BE SO KIND TO TELL ME WHERE TO LOOK! McManus

  • donjoh7 Jul 18, 2008

    WELL YOU FINALLY REACHED THE POINT WHERE I AM THROWING IN THE TOWEL...I GIVE UP, YOU WIN...APPARENTLY YOU DO NOT READ MY REPLIES....I AM CERTAINLY NOT GOING TO PAY FOR THIS TYPE OF SERVICE... JOHN MCMANUS

  • Anonymous Mar 21, 2014

    I have serial number for Greeting card Factory 9 and the message says it is outdated and have to purchase it again, when I already did purchase it.

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  • PC Desktops Master
  • 6,487 Answers

To locate the Program and Features function:

1. Click Start and choose Control Panel,

2. In Control Panel double click on the "Programs and Features" icon.

3. Here you can find all the programs and items which are installed in Windows Vista.

4. To remove any of them click once on the program you want to uninstall and then click on Uninstall/Change and follow the prompts.

Hope that helps.........

Posted on Jul 17, 2008

  • 1 more comment 
  • Mark Gil
    Mark Gil Jul 17, 2008

    Try to run again the software because it will detect that there's already a installed software on your computer and it will ask you to uninstall it using the uninstallation wizard of it..



    If that wont work try to remove the folder on your prgram files for that software and restart the pc..



  • Mark Gil
    Mark Gil Jul 17, 2008

    You may need to clean the resgitry of your computer since you cannot uninstall the software and because of that error message its already informing you about the registry problem for that software.

    Check this link on how to clean your registry http://ezinearticles.com/?Clean-Vista-Re...



    Hope that fix it.........

  • Mark Gil
    Mark Gil Jul 18, 2008

    You may need to clean the resgitry of your computer since you cannot uninstall the software and because of that error message its already informing you about the registry problem for that software.
    Check this link on how to clean your registry http://ezinearticles.com/?Clean-Vista-Re...

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To uninstall the program:

  1. Click on the Start button.
  2. Go to the Control Panel.
  3. Double-click the Add/Remove Programs icon.
  4. When the list appears, scroll down and select the PC Tutor Learn Windows Vista and Office Deluxe.
  5. Click on the Remove button.
  6. Follow the on-screen directions to uninstall the program.
Try this if this did not work then insert the disc and install the pro gramme again then this will prompt you remove the program.

Posted on Jul 17, 2008

  • Anand Kumar
    Anand Kumar Jul 17, 2008

    Or you can you this link to contact company support:


    http://www.novadevelopment.com/Support/S...

    Good luck...


  • Anand Kumar
    Anand Kumar Jul 18, 2008

    > Go to Microsoft website and type Windows Installer Cleanup Utility and click Search.
    Click on Help and Support link for Windows Installer Cleanup Utility.Click on Download the Windows Installer Utility package now. To install the Windows Installer Cleanup Utility, follow these instructions.1. Click Start > All Programs, select Windows Installer Cleanup Utility.2. Select Greeting Card FactoryGreeting Card Factory, click Remove.



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You can download revo uninstaller from http://www.download.com/Revo-Uninstaller/3000-2096_4-10687648.html

use this to uninstall any type of program you want to get rid off

Posted on Jul 17, 2008

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Hi,

Please restart your laptop/pc once and then uninstall the program from add or remove programs.

Let me know the result..

Goodluck..

Posted on Jul 17, 2008

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  • 97 Answers

Restart your comuter but dont uninstall this software befoe you do that, that should help.

Posted on Jul 17, 2008

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Are you running Windows Xp or Vista?

Posted on Jul 17, 2008

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3 Answers

Java will not load onto the computer how do i fix this problem


What others are saying:



By Brien Posey in 10 Things, August 1, 2013, 10:33 AM PST 1: Verify the error I have seen a couple of situations in which an installation error was displayed even though Java installed correctly. Therefore, I recommend beginning the troubleshooting process by verifying that Java really isn't working. The easiest way to do this is to go to this special test page, which will tell you conclusively whether Java is working.
  • 2: Remove version conflicts If the installation appears to succeed, but Java is not working, check to see whether the Java Control Panel exists within the Windows Control Panel. If the Java Control Panel is missing, the problem is often related to a conflict with JavaFX or legacy Java code. In these situations, you should use the Windows Control Panel to remove any instances of Java. After doing so, use theMicrosoft uninstaller to clean up any Java fragments. Then, try installing Java again.
    3: Use the offline installer The Web installer for Java tends to be a little bit buggy. That being the case, the offline installer package will sometimes succeed where the Web installer fails. You can download the offline installer for Windows.
    4: Try the 32-bit version If you're having trouble installing a 64-bit version of Java, try using the 32-bit version instead. Although 64-bit Java would seem to be the logical choice for use on a 64-bit operating system, the 32-bit version seems to have fewer issues.
    5: Install with administrative privileges If you run into problems installing Java on Windows 7 or Windows 8, try installing Java as an administrator. To do so, download the offline installer and save it to an empty folder on your hard disk. Then, right-click on the executable file and choose the Run As Administrator command from the shortcut menu.
    6: Temporarily disable User Account Control Some people have reported that the User Account Control feature gets in the way of installing Java. If you suspect that the User Account Control feature is causing your problem, you can temporarily disable it until after the installation is complete. The method for doing so depends on the version of Windows you're using. In Windows 8, the option to change the User Account Control settings is found in the Control Panel under System And Security ' Action Center.
    7: Set Internet Explorer's security to the default level If Internet Explorer is configured to use a higher-than-default security level or if it is running a custom security level, there is a possibility that Java may be blocked. You can set Internet Explorer to the default security level by opening your browser and selecting the Internet Options command from the Tools menu. When the Internet Options dialog box appears, click on the Security tab and click the Default Level button. Click OK to save your changes.
    8: Temporarily disable your antivirus scanning There have been some reports of antivirus software preventing Java from being installed. If you want to see whether your antivirus is causing your problem, I recommend downloading the offline installer, updating your antivirus software, and then performing a full system scan. This will help make sure that there are no infections on your system before you disable the antivirus software.
    Once you're confident that your system is free of malware, you can temporarily disable the antivirus scanning process. The method of doing so will depend on the antivirus product you are using, but often it is possible to right-click on the antivirus software's taskbar icon and choose a pause option from a shortcut menu. When you have finished attempting your Java installation, don't forget to re-enable antivirus scanning.
    9: Check for a corrupt user profile According to Microsoft, a corrupt user profile can cause problems with Java installations. Try creating a new user and assign that user local administrative permissions. Then, log in using the new user account and try installing Java.
    10: Use the System Configuration tool Since problems with Java installations are often related to other software that is running on the system, you may be able to fix the problem by temporarily disabling other startup items. The easiest way to do that is to open a Run prompt and enter the MSCONFIG command. This launches the Windows System Configuration utility, which allows you to choose the startup items that you want to disable without requiring any permanent changes to the operating system.
    Other tricks? Have you found some other workarounds or fixes for dealing with Java install headaches? Share your suggestions with fellow TechRepublic members.
  • I have had the same issue on certain machines.
  • For me uninstalling and clearing the Cache before getting a new version worked most often.
  • Only use the Java site for download
  • use the ten suggestions above
  • Java can be a pain
  • good luck
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    pcjanitor.jpg
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    • Java version(s): 6.0
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    “Don’t Forget to rate the Solution”


    Jun 06, 2008 | PC Desktops

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