Question about Microsoft Windows Vista Ultimate Edition

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Vista 64bit loaded vista and pick the 64bit option for my hp 6710b,and made the recoveries cd's.I know have a printer problem as there is no driver for 64bit.How can i get computer reformated and select the 32bit option.thanks Johann

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You can't. The only way is the hard way - reinstall and wipe the disk. Sen your thanks to Bill Gates....

Posted on Jul 18, 2008

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You can purchase a recovery disk at minimal cost to yourself from here>>>>>>

http://www.user-guides.co.uk/cddownload/Dell/DellInspiron/Dell-Inspiron-1521-Vista-Driver-Recovery-CD-Restore-Disk-155038.html

I know this is not the answer you were looking for but this is the only option you have at this moment in time.

Good luck and thanks for using FixYa!!

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Right after you power your computer on, start tapping the F11 button. After the Compaq splash screen disappears, the computer should take you to the System Recovery screen where you can choose to completely Recover your computer back to system defaults. I tried to condense the steps listed on HP's website so they wouldn't be asdf confusing. Here's the link for all the recovery options: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=1847962&prodTypeId=321957&objectID=c00608578

Go to the section named: Reinstall the operating system using the advanced recovery options

Here's the basic Recovery Steps without disks:
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Right after you turn the computer on, repeatedly tap the F11 button
After the Compaq screen disappears, the System Recovery Screen should appear shortly after. Stop tapping F11 when you see this screen
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Check if next screen has "Advanced Options" to choose from near the top.
If it doesn't, click next, and hopefully the next screen will have "Advanced Options"
Click Advanced Options then choose Destructive Recovery
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Process may take approx. an hour I believe. DO NOT shut off the computer while the process is running.

Hope this helped, read up about it on HP's website from the link I provided and post back and let us know if this worked for you.

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also, when you run the recovery software, does it give you an option for what kind of recovery to run? Be certain to select the most thorough option listed.

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