Question about Frigidaire ATF6000ES Front Load Washer

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ATF 6000 WASHER

HI THERE
WE HAVE A FRIGIDAIRE ATF6000 WASHER AND THE FABRIC SOFTENER WILL NOT GO INTO THE MACHINE ON ANY CYCLE WE CHOOSE IT IS ONLY 6 MONTHS OLD AND WE HAVE CLEANED OUT THE DISPENSER 2 TIMES AND STILL NOT WORKING

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  • 4831Judy Mar 28, 2009

    I have the same problem, the fabric softener doesn't always dispense the fabric softener. I have had two service calls, $200, with no results. I can manually put fabric softener in, at the sink run water on it and it works. Any thoughts?

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Have you tried cleaning the small tube that supplies the water to the dispenser? It can clog with fabric softener. Use something sharp like a toothpick to clear it.

Posted on Mar 30, 2009

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Dear mr. georgluc,

ngfam at you service
You are under warranty .
Sounds like you need service! no cost to you!!!!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Neil

PS.Before you sign off!
PLEASE GIVE ME A GOOD RATING HERE ON FIXYA.COM

Posted on Aug 25, 2008

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1 Answer

Frigidaire washing machine fabric softner will not dispense out


Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

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I would like to know what laundry detergent and softner to use in my front load, and the right amount to use. I buy the H E products and some of them are really sudsy in the wash sink and I have this awful...


You should use HE detergent following the directions for that detergent. You can add liquid fabric softener. Make sure to fill the appropriate compartment to the Min line if you are doing a small load.

I've never used a washer that drained into a sink (always had a stand pipe). However, I suspect that the gummy residue is the excess softener that was removed in the rinse cycle. Try rinsing the sink with hot water after a laundry. This is part of the procedure to clean the inserts and detergent/bleach/fabric softener drawer when you get a build up in the drawer. In the future, use less fabric softener in the washer. Alternately, skip the fabric softener in the washer but use a dryer fabric softener.

The manuals for most Frigidaire appliances are available from http://www.frigidaire.com/manuals .
The direct link for the manual (in English) for the is: http://manuals.frigidaire.com/prodinfo_pdf/Webster/134609000een.pdf .

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On this machine the compartment is built to hold your softener until it is time to be dispensed. So put in your softener (and bleach if you are using it) at the beginning of the load when you are adding your detergent. The washer will flush the fabric softener cup during the rinse fill to make sure it comes in at the right time for you.
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HI. your model has a dispenser solenoid for the fabric softener dispenser on this unit. If the solenoids are out or malfunctioning, it will render the dispenser useless. i recommend checking the solenoids on the fabric softener dispenser for continuity. The resistance should be 1100+- 7%. replacing this blown solenoid will fix this issue. Remember. the dispenser valve will not function without a working solenoid.


please rate and god bless.

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