Question about HP Officejet 6310 All-In-One InkJet Printer
My printer keeps telling me that the cartridge on the left needs to be replaced. I put a 2nd new cartridge in and it still says the same. When I check the ink levels, it registers empty when it's not. Help!
I contacted HP customer service and was given a solution that worked for this precise problem: "Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts. The contacts inside the printer may also require cleaning. Using a clearn, dry, lint-free cloth, gently wipe the contacts, from the top to the bottom."
This worked for me. At least immediately. I hope it doesn't happen again.
Posted on Nov 12, 2008
Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions 04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.
Posted on Apr 27, 2012
I tried all of those solutions, but finally had to replace the power supply. Worked like a charm. About $20 on eBay or Amazon.
Posted on Mar 26, 2009
Removed Color Cartridge and allows to print in gray scale and fax. Set default printing to gray scale
Posted on Sep 22, 2008
After an hour of trouble shooting with HP, they want to replace the printer for $99. There has to be a better way.
Posted on Oct 31, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
if you are using a refilled catridge you would not get ink levels right.
if you want right ink level use genuine ink catridges.
you can try taking out the catridges turning off the printer and turning it back on and then reinstalling the catridges.it might not help so if possible buy hp ink catridges.
Posted on Aug 28, 2009
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