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Cannot uninstall symantec - PC Desktops

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Try This :-

Go to this Link :- http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

On this Page go to STEP 4.

Download and run the Norton Removal Tool

v Download the Norton Removal Tool. DOWNLOAD
Save the file to the Windows desktop.


v On the Windows desktop, double-click the Norton Removal Tool icon.

v Follow the on-screen instructions:-
Your computer may be restarted more than once, and you may be asked to repeat.Some steps after the computer restarts.

Posted on Jul 17, 2008

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You have to be logged in as an administrator to uninstall symantec, and then follow the instructions for your particular version outlined in this page.

Posted on Jul 17, 2008

  • Jerrod J
    Jerrod J Jul 17, 2008

    I just realized those instructions are a bit technical... before resorting to the manual uninstall, log in as administrator and see if you can run the normal uninstaller. (Start > control panel > add/remove programs > symantec)

  • Jerrod J
    Jerrod J Jul 17, 2008

    Norton removal tool will be useful in my field of work, Thanks, I didnt know such a wonderful thing existed =D

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Cannot find device file c:\progra


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Nov 04, 2009 | PC Desktops

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Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
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  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
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  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
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-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | PC Desktops

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How do I uninstall Norton Antivirus 2003


Use this link to remove the anti virus :

click:
HERE


good luck..............

May 29, 2008 | PC Desktops

2 Answers

I have difficulty in uninstalling my nortan antivirus software


Here are the steps to Remove it Fully :

  1. Go to Start --> Control Panel --> Add/Remove Programs.
  2. Scroll down to your Norton program
  3. Click Change --> Remove All.
    You will be asked to restart your PC. Do so.
  4. Now go to Start --> My Computer --> Program Files. Right click on each Symantec folder and select Delete.
  5. While you are in Program Files go to the Common Files folder at or near the top of the Program Files window. Delete every Symantec folder there. And, again, restart your PC.
  6. Go to Start --> Search --> All Files and Folders --> More Advanced Options. Check each option except for "Case sensitive"
    Now type in Norton and delete each Norton folder from the search results (Again, right click, choose "Delete"). One more time, restart your PC.
  7. Repeat step 5 except type Symantec in the "Search" box.

The next step is trickier: go into the Registry.
  1. First thing to do is Back up the Registry. I'll be saying more about the Registry later. But suffice it to say that the presence of uninstalled security software in the Registry can conflict with newly installed security software and cause system freezes. So can folders of "uninstalled" programs for that matter.
  2. Once again, go to Start, then click on "Run". Type in "regedit"
  3. Go to the top of the Regedit window. Click (+) next to HKEY_CURRENT_USER. Go down the thread until you see Software. Click on Software and scroll down the thread until you see Symantec. Right click on Symantec and choose "Delete".
  4. From there go down to HKEY_LOCAL_MACHINE and repeat step 3. Restart your PC.
  5. Click (+) next to HKEY_LOCAL_MACHINE, now: Click (+) next to Software, Click (+) next to Microsoft, Click (+) next to Windows and Click (+) next to CurrentVersion.
  6. Select the Run folder. Right-click and delete each Symantec entry you see (if present). Restart your PC.
That should completely eradicate Norton Antivirus from your system!


Dec 09, 2008 | PC Desktops

1 Answer

Can not open norton 360 main window


Hello pqrszyx.

Sounds like the install failed at some point, and it keeps trying to configure.

Do you have any other Symantec products installed?
Like Ghost, or PCA, or anything else?

If not, I would go to add/remove programs and uninstall N360. Reboot the computer.
Next, run the NRT tool.
Found here: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Reboot.
Try to install N360 again.

If you cant get the main ui to launch after doing those steps, then I would suggest using the Symantec Support.

Nov 17, 2008 | PC Desktops

1 Answer

I just completed an order for Norton Antivirus 2008 on the internet and received confirmation of my order. I am, however, confused. I sat at my computer through the download and installation; however,...


Hello fayerogers02

This is process is confusing for many people. So, don't feel like The Lone Ranger.

Actually, you'll need to click on the "download" link in the email sent to you by Symantec in order to download your new software. What you have done so far is to purchase the product along w/ a subscription for antivirus definitions updates for one or more years.

Usually, the course of action is to uninstall previous versions of their software. However, Symantec's installation processes have gotten pretty good about letting the user know if the previous version of the product needs to be uninstalled.

Often times, the installation process of a newer version of a Symantec product will take care of uninstalling its predecessor for you.

IF you have purchased a newer version of the SAME Symantec product (e.g. Norton Antivirus), then I recommend you download the new product and run the install.

See if it will take care of the uninstall of the previous version for you. If you need to uninstall the previous version yourself, you will be prompted to do so.

IF, however, you have purchased a DIFFERENT product that happens to also INCLUDE Norton Antivirus, please, don't run the install yet. Instead, post back here and let me know exactly what each of the two Symantec products are called (the older and the newer one) and I'll instruct you in how to handle the installation process of the newer one.

If you have ANY more questions at all, please, post back here and let us know. We'll be more than happy to continue to assist you.

Please, wait until you have everything you need and you no longer need our assistance b4 assigning a rating.

If I answered your questions and you have no other questions or need of our assistance on this topic...would you kindly take just a moment to close the problem by assigning a FIXYA rating for my "solution"? I would be very grateful for your generosity and show of appreciation.

Thank you once again for using FixYa! Have a beautiful day.
BJ @:)

Apr 20, 2008 | PC Desktops

1 Answer

I got the Norton Antivirus 2008 with Antispyware.I still have 300 days left but when i try to fix a problem it tells me its outdated.And my symantec was deleted by mistake. We have tryed to restore...


Hello Stacy!

Please Uninstall the antivirus and reinstall it again after restarting and the after installing you should update its virus difinitions.

Or you can download updates here! http://www.symantec.com/avcenter/download/pages/US-N95.html

best regards, melnavz, email : navajae@yahoo.com

Feb 29, 2008 | PC Desktops

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